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About this job

Job Description

Best Western, a premier worldwide hospitality brand, needs you, a design-savvy consultant, to collaborate with hotel owners to promote compliance with Best Western design guidelines and standards. This unique role will allow you to be client-focused while utilizing your breadth of professional design experience as you leverage your consultative approach to write practical and relevant property improvement plans. Take the next step in your career while you collaborate with architects and designers to help them make core decisions.

As our Regional Design Consultant based in your home office and working with our Southwestern properties, your mission is to provide design consultation, guidance, and direction to member hotels. You will photograph and document the property's design compliance status and make recommendations to property owners on design-related matters while maintaining quality service by adhering to company standards. Your consultative skills will foster an effective partnership with hotel management as you guide them through the Design Excellence process. Successful candidates for the role will have the following:

Experience

  • Minimum 4 years related experience in architecture/ interior design for commercial, industrial or institutional facilities
  • Hotel industry experience preferred

Education

  • Bachelor's Degree in Architecture/Interior Design or related field or an equivalent combination of education and experience

Skills

  • Intermediate proficiency in Microsoft Office Suite
  • May require advanced proficiency in a specific application
  • Customer focused with good presentation skills
  • Ability to diplomatically communicate deficiencies and required changes
  • NCIDQ certification preferred
  • Architectural design experience is a plus
  • Previous project leadership experience

Accountability

  • Receives operational guidance on duties, service standards and goals

Leadership

  • Exhibits personal characteristics and professional standards that serve as a role model for others
  • Contributes to the team effort by providing advice and technical direction to less experienced designers

Knowledge

  • Familiar with relevant policies, procedures, and guidelines specific to job
  • Has professional know how to meet technical standards of assigned area or market segment

Relationship Management

  • Convey and obtain information both internal and external to the department
  • Gets messages across that have the desired effect

Problem Solving

  • Resolves defined problems and identifies hidden problems
  • Uses a wide degree of creativity and latitude to analyze and resolve problems

Please note that this position will require up to 80 percent travel

If this appeals to your customer service focus and desire to drive result, join this energized, forward-thinking group where your vision and hard work will be recognized and rewarded.

Best Western® Hotels & Resorts headquartered in Phoenix, Ariz., is a privately held hotel brand with a global network of 4,100 hotels in more than 100 countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western®, Best Western Plus®, Best Western Premier®, Executive Residency by Best Western?, Vib ®, BW Premier Collection® and GLo®. Now celebrating 70+ years of hospitality, Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 26 million travelers are members of the brand's award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand's partnerships with AAA/CAA, Minor League Baseball, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western continues to set industry records regarding awards and accolades, including Business Travel News naming Best Western as the best midscale hotel brand in 2014 and Best Western Plus as the best upper mid-price hotel brand in 2014 and 2015, four consecutive Compuware Best of the Web gold awards for best hotel website, and seven consecutive AAA/CAA Hotel Partner of the Year awards. Nearly sixty percent of Best Western branded hotels earned a TripAdvisor Certificate of Excellence award in 2015.

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