Collections Associate

MUST HAVES:
- 6+ months call center/office experience
- Basic Computer skills
- Ability to multitask and work under pressure and manage time well
- Patience, professionalism, good listening skills

This position will be responsible for making outbound collections calls. Contacting customers who are delinquent in the repayment of their loans and obtaining payments, commitment agreements or helping to establish a repayment plan. This is supporting a new profile that is in its infancy stage.

-Contact delinquent account holders by telephone (automated dial-er, manual calls) or in writing to request a payment.
-Provide information and counseling to cardholders about obligations and benefits of bringing the account(s) current.
-Accept satisfactory payment arrangements; update account information on the appropriate system.
-Exercise independent judgment within the framework of established policy to resolve problems regarding any cardholder account.

If interested please contact Katie Kirkpatrick directly at 412-489-9853.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.