Pharmacy Technician - Full-time / Part-time

Aerotek is currently looking to hire over 30 Pharmacy Technicians in the Baltimore, MD area. Candidate will be working in a call center, processing coverage determinations via a queue. Candidates must have good customer service experience and be comfortable working in a call center environment.

Job Description:

-Processes coverage determination requests received by mail, fax, electronic portal or telephone.

-Works in various queues to ensure proper handling of all processes related to coverage determination requests.
-Works with time sensitive material and must adhere to mandates turnaround times on all work.
-Responds to inquiries from customers for information and assistance related to coverage determinations.
-Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
-Seeks assistance with complex customer services issues.
-Makes outbound notification calls to members and/or their appointed representatives regarding status of requests.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.