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Room Service Cashier | Full-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Antonio, TX San Antonio, Texas |
About this job
Location
San Antonio Hotel at the Colonnade
The Omni San Antonio Hotel at the Colonnade is alive with the spirit of Texas. This four-diamond, luxury hotel captures the essence of the city with impeccable service and charm. Overlooking the rolling Texas Hill Country, this 19-story high-rise is close to the area's most exciting sites and attractions such as the historic Alamo, Sea World San Antonio and the enchanting Riverwalk.
Omni San Antonio at the Colonnade's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Antonio at the Colonnade may be your perfect match.
Job Description
To properly take all guests' Room Service orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.
Responsibilities
* Responsible to answer the phone within three rings.
* Take orders for guests.
* Must follow prepared scenario to encourage upselling.
* Give the approximate time of delivery for the order.
* Prepare payment of checks.
* Knowledge of food menu and wine list.
* Know and adhere to all liability laws.
* Printing of reports at the end of the shift and banking out.
* Complete other duties assigned.
* Attend all designated staff meetings and training sessions.
Qualifications
* Ability to communicate clearly with guests and co-workers in English both verbally and in writing
* Working knowledge of computers and telephone systems
* Previous customer service experience preferred
* Previous cashiering experience preferred
* Knowledge of Micros point-of-sale technology preferred
* Must be TABC Certified and Food Handler Certified
San Antonio Hotel at the Colonnade
The Omni San Antonio Hotel at the Colonnade is alive with the spirit of Texas. This four-diamond, luxury hotel captures the essence of the city with impeccable service and charm. Overlooking the rolling Texas Hill Country, this 19-story high-rise is close to the area's most exciting sites and attractions such as the historic Alamo, Sea World San Antonio and the enchanting Riverwalk.
Omni San Antonio at the Colonnade's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Antonio at the Colonnade may be your perfect match.
Job Description
To properly take all guests' Room Service orders, communicate them to the servers and work to expedite their service. To properly perform all control and revenue related paperwork.
Responsibilities
* Responsible to answer the phone within three rings.
* Take orders for guests.
* Must follow prepared scenario to encourage upselling.
* Give the approximate time of delivery for the order.
* Prepare payment of checks.
* Knowledge of food menu and wine list.
* Know and adhere to all liability laws.
* Printing of reports at the end of the shift and banking out.
* Complete other duties assigned.
* Attend all designated staff meetings and training sessions.
Qualifications
* Ability to communicate clearly with guests and co-workers in English both verbally and in writing
* Working knowledge of computers and telephone systems
* Previous customer service experience preferred
* Previous cashiering experience preferred
* Knowledge of Micros point-of-sale technology preferred
* Must be TABC Certified and Food Handler Certified
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