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Sales Operations Manager - Bellevue, WA - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Bellevue, WA Bellevue, Washington |
About this job
The primary focus of the position is to manage the loan processing duties of the Sales Office. The Branch Operations Manager may be customer point of contact for activities following the initial credit decision and must be able to effectively communicate to the customer. Tasks include managing the loan process, including acting as a proxy for the Home Loans Manager on customer escalations and pricing exceptions. However, a Branch Operations Manager cannot take applications, quote rates or sell products. They will serve as a liaison for the loan center and the customer. The Branch Operations Manager will also follow-up on routine reporting to ensure branch associates complete all required compliance actions (customer affirmation obtained, decline, counter offer to customer, etc.) and may conduct training as needed. Support higher volume branches and manages branch aligned Mortgage Loan Coordinators in this single incumbent role. This position may be subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. If your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
Qualifications
*Depending on experience may be filled as Sr. SOM
Required Skills:
* Strong ability to read and interpret mortgage regulatory and product guidelines
* Excellent problem solving skills
* Highly proactive mindset
* Strong verbal and written communicator to a wide variety of audiences, including Sales and Fulfillment associates and leaders
* Excellent MS Excel skills (Filtering, Pivot Tables, V-Lookup)
Desired Skills:
* Former Underwriting/Fulfillment background preferred but not required
* Former Sales Management background preferred but not required
Posting Date : 07/08/2016
Location : US-WA-Bellevue
Travel : No
Full / Part-time : Fulltime
Hours Per Week : 40.00
Shift : 1st Shift
Weekly Schedule : Monday - Friday
Qualifications
*Depending on experience may be filled as Sr. SOM
Required Skills:
* Strong ability to read and interpret mortgage regulatory and product guidelines
* Excellent problem solving skills
* Highly proactive mindset
* Strong verbal and written communicator to a wide variety of audiences, including Sales and Fulfillment associates and leaders
* Excellent MS Excel skills (Filtering, Pivot Tables, V-Lookup)
Desired Skills:
* Former Underwriting/Fulfillment background preferred but not required
* Former Sales Management background preferred but not required
Posting Date : 07/08/2016
Location : US-WA-Bellevue
Travel : No
Full / Part-time : Fulltime
Hours Per Week : 40.00
Shift : 1st Shift
Weekly Schedule : Monday - Friday