General Manager

The Taproom at Ithaca Beer Company is Seeking a General Manager for our Taproom Restaurant.  The Ithaca Beer Taproom is a farm-to-table restaurant featuring chef-inspired dishes sourced from regional purveyors and growers. We feature a seasonal, large outdoor patio and Beer Garden for guests to enjoy our expansive lawn. We offer top notch hospitality in a high-volume restaurant, with a focus on casual fare such as house-made charcuterie, local grass-fed beef hamburgers, artisan wood-fired pizzas, and salads using ingredients fresh from our expansive on-site gardens which provide a majority of our summer produce.

Key Requirements:

·         Candidates must be available to work nights and weekends, with flexible hours

·         At least 2 years management experience in a restaurant

·         Empathy for employees and guests alike

·         Ability to engage situations with a calm demeanor and strong de-escalation techniques

·         Strong organizational (computer and otherwise) skills

·         Ability to communicate clearly and productively across several departments

·         Ability to perform physical tasks including standing for long periods, working in hot conditions and lifting heavy objects

·         Familiarity with POS systems (Micros)

·         Familiarity with ADP preferred

Responsibilities:

·         Hands-on management of floor during service, pitching in where needed

·         Ensuring highest quality customer experience (resolving any issues as they arise while maintaining an eye for needs before they become issues)

·         Understanding of and ability to perform inventory, ordering, scheduling

·         Collaborating with Management and Owner to continually improve our product including everything from aesthetics to service

·         Procuring and interviewing potential new hires

·         Oversee training of new hires while providing ongoing educational opportunities for our staff

·         Employee reviews at least once per year

·         Provide Social media opportunities to our marketing department

·         Respond to customer feedback

·         Update menus, POS system on a daily/weekly basis

·         Create and maintain Standard Operating Procedures

·         Oversee Payroll via ADP

Benefits:
Our team receives the benefits of great pay, paid time off, major federal holidays off, company-contributed health benefit, and retail discounts.
To apply:
Respond directly to this posting to submit your resume and cover letter.