Home Care Staff Scheduler - Full-time

Home Care Staff Scheduler  Clarity Care - Green Bay, WI$12 - $13 an hour Job Summary Clarity Care is looking for a Full Time Home Care Scheduler to work out of our Green Bay office. If you are reliable, flexible and enjoy problem solving in a great team environment this may be the position for you! This position is Mon – Fri with occasional On Call responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES Schedule Clarity Care employees to fill staffing vacancies, meet client needs and to maintain staffing requirements.Work with other customer care and scheduling staff as needed.Utilize and maintain the scheduling software program leading to accurate schedules, increased internal and external customer satisfaction and efficient billing practices.Act as an ambassador for the Home Care program and Clarity Care as a whole.Document and politely resolve all concerns from clients, employees, and the RN Supervisors concerning setting up of and changes in schedules.Maintain and update hours authorized and client/employee placements.Subject to on call responsibilities for evenings, weekends, and holidays on established rotation schedule.Provide PCW/HM coverage in the field as scheduled and to cover for staffing shortages as needed.Listen and respond to internal and external customers' needs and concerns in a professional manner.Other duties as assigned. QUALIFICATIONS Possess physical, mental, and emotional ability necessary to perform essential job functions.Possess physical ability to: sit, stoop, stand, pull, hear, see, kneel, walk, grasp, reach, push, talk, and lift at least 35 lbs.Possess ability to learn, independently assess situations, problem-solve, and respond appropriately and safely to a wide range of intellectual and practical problems.Demonstrate mathematical and language literacy skills that show ability to calculate numbers, communicate, understand, give or follow written, verbal, or demonstrated instruction, write information, and request assistance.Demonstrate excellent customer service skills to internal and external customers. EDUCATION AND OTHER REQUIREMENTS Must possess a high school diploma/equivalent and/or related experience including knowledge, skill, training or other relevant experience in basic office and clerical skills.Possess basic computer skills.Ability to work cooperatively with and under the direction and supervision of a variety of persons including coordination staff, clients and employees.Pass a WI Department of Justice Criminal Record Check and/or state of origin. CONTACT US TODAY! On-line Today! Do you want to make a difference in someone's life? Apply with Clarity Care and BECOME that difference! Clarity Care is a non-profit organization devoted to helping those in our communities to be their best self. To make this happen we need YOU to help us deliver our mission and give people the quality of life they so deserve Oshkosh Northwestern. Keywords: Home Care Administrator, Location: Green Bay, WI - 54305