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Hours Full-time, Part-time
Location Columbia, MD
Columbia, Maryland

About this job

Our Client is one of the largest suppliers of process technology for the food industry and for a wide range of other industries.They are seeking a highly motivated, results-driven employee. If you have a positive attitude, strong work ethic, great customer service and the willingness to learn, then we want to talk to you!

Hours are M-F 8:30 am-5:00 pm

POSITION OVERVIEW

Integrity staffing is seeking  a talented Administrative Collections Specialist to join the Accounting Team in Columbia, MD.  Under general supervision, this role performs a variety of routine clerical duties in accordance with standard procedures to aid in the collection of delinquent accounts. Collection calls, prepares follow-up letters, verifies data, and resolves routine problems. Candidates should have excellent customer service, negotiation, communication and analytical skills.

DUTIES & RESPONSIBILITIES include the following, other duties may be assigned:

  • Create and maintain credit history files
  • Analyze and assess the creditworthiness of account/client using external credit risk management tools/reports
  • Performs collection efforts/calls  with customers based on our accounts receivable portfolio
  • Types or prepares follow-up letters for customer accounts, notifications of change of address for collection agencies, and other documents.
  • Document daily collections activity
  • Research account disputes and billing discrepancies
  • Perform account/payment reconciliations
  • Respond to credit inquiries from external and internal clients
  • Identify delinquent accounts requiring external collection efforts
  • Identify bad debt or financial exposure
  • Responds to telephone inquiries and assists in solving questions related to the status of customer accounts; documents status of collection efforts.
  • Ensures strict confidentiality of financial records.
  • Performs miscellaneous job-related duties as assigned.

KNOWLEDGE, SKILLS & EXPERIENCE

  • High school diploma or GED; at least three years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year ba
  • Records maintenance skills.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Ability to sort and/or distribute mail.
  • Ability to read, sort, check, count, and verify numbers.
  • Ability to interact and communicate with people over the telephone, often in stressful situations.
  • Clerical, word processing, and/or office skills.
  • Excellent communication and Customer Service skills.
  • Resilient in a fast-paced, changing environment.
  • Excellent Microsoft Office Suite skills (Word, Excel, PowerPoint)
  • Experience with SAP.

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