Entry Level Fraud Representative (Part Time) - Full-time / Part-time

Voted Top Company to Work for in AZ from 2014-2017, Discover has fostered a culture that encourages you to think long term, with a real emphasis on growth/development, career-pathing and internal advancement opportunities.

In this entry level position you will be processing late and trailing transactions on fraud status accounts, charge verification, processing quick closes and processing zero fraud loss cases. Opportunity to promote to full time within one year!

No Experience Required! If you have provided GREAT Customer Service in any of the following areas, we would love to meet you:

Retail
Call Center
Sales
Collections
Food Service
Hospitality/Hotel
Seasonal Jobs
Fast Food

Skills Needed:

Communication Skills – must be able to speak clearly and use a customer friendly tone.

Interpersonal skills – must be able to relate to co-workers and manager, building a good rapport.

Accountability – ensure compliance with Fraud Operations policies and procedures, completing assigned workload

Flexibility and Adaptability – must be able to adapt to changing business needs.

Achievement / Results Oriented – must be able to meet business goals outlined for the position.

Analytical Thinking – must be able to decision late transitions are fraudulent or the actual customers.

Customer Service Orientation – must possess a customer focus mindset.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.