Customer Billing Representative

Responsible for accurate and timely customer billing utilizing knowledge of company products, processes and internal resources. Provides a high level of customer service to internal and external customers by demonstrating prompt and thorough attention to issues and requests. Enters maintenance/contract data into billing system as sold by sales professional. Specifically handles more complex contract billings (i.e., multi-machine, multi-metered, lease flex accounts). Obtains meter reads, purchase order numbers and other billing information Creates final billings as required for end of term contracts. Creates and maintains contract records and billings. Responsible for maintaining all paperwork in customer files. Answers incoming calls from