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in Houston, TX
Recruitment and Engagement Coordinator - Full-time
Hours | Full-time |
---|---|
Location | 582 - 77054 Houston, Texas |
About this job
Primary Responsibilities:
· Reflect the core values MD Services, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).
· Answer each employment inquiry in a friendly, professional and knowledgeable manner.
· Develop and implement new recruitment strategies online and within the community.
· Schedule and conduct applicant interviews in an efficient and professional manner.
· Following the Home Instead Senior Care Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.
· Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
· Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.
· Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.
· Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution.
· Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
· Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
· Prepare and publish the monthly newsletter within the deadline.
· Evaluate and update all orientation and training materials as needed.
· Plan and successfully execute all CAREGiver meetings.
· Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.
· Maintain punctual, regular attendance at the office to execute job responsibilities, including On-Call duties.
· Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
· Conduct Service Inquiries and Care Consultations as needed following the established sales process.
· Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
Each Home Instead franchise is independently owned and operated.