F&B Director - Full-time / Part-time

Principle Responsibilities & Position Purpose:

Responsible for the day-to-day operation of the Food and Beverage outlets, to include and not limited to: personnel, budget performance, and financial controls, maintenance of equipment, preparation, service and set-up of menu items. Understands and implements the mission statement, values, and culture at all time.

Pre-Requisites (Requirements):

• 2+ years of experience in a branded, quality hotel preferred. 
• 2 + years of experience with chain food and retail outlet preferred. 
• 2 + years of experience supervising at least 8 associates.
• High School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferred.
• Must display professionalism and have characteristics of honesty and trustworthiness. 
• Must have excellent attendance and punctuality. 

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. 
• Must be able to stand for eight hours, bend, stretch, and reach.
• Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings.
• Must be able to push or pull 60 pounds and lift and/or carry 60 pounds.

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

• Financial aspects of running a department: labor, food and beverage costs, controls.
• Storage and labeling of all products: dry, freezer, refrigerated, etc. 
• OSHA requirements and maintains department accordingly.
• Supervisory skills: interview, hire, train, appraise, document, motivate.
• Area shopping, dining, entertainment and travel directions to assist guest inquiries.
• Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Skills:

• Train and develop associates through meetings, logs, etc.
• Computer knowledge to thoroughly operate property management system: post charges, compute bills, collect payment and make change. 
• Monitor and document associates for both positive and negative feedback.
• Assist with guest issues, be professional and maintain a hospitable caring attitude.
• Maintain guest privacy.

Abilities:

• Market and promote to increase exposure and sales.
• Multi task, detail oriented, remain service centric.
• Communicate with guests and co-workers.
• Assist with guest issues with professionalism maintaining hospitable attitude. 
• Must be able to work alone.
• Practice Safety Standards at all times.
• Comply to all standards.

Essential Functions:

• Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
• Promote positive morale and aggressively friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models.
• Maintain safety and security practices, have thorough knowledge of emergency procedures. 
• Maintain all Food Safety, Department of Health and OSHA standards.
• Ensure guests are provided with the highest quality product and service.  
• Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
• Maintain certification from a brand approved responsible vendor training program.
• Other duties as assigned, that the associate is capable of performing.

Positions for Possible Future Advancement:

Before the next promotion, this person should develop and train her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as an F&B Director of multiple full service properties.