Dispatcher

Accept and respond to incoming monitoring signals, manage incoming phone calls and customer requests and assist in training new dispatchers.
Handle 100+ inbound/outbound calls on a daily basis.
Answer and follow-up incoming signals, alarm and trouble.
Initiate outbound calls to customers, police agencies and emergency contacts.
Provide customer service when needed. Coordinate with service technicians regarding service issues.
Process daily printouts of alarm activity.
Identify solutions to daily problems.
All other miscellaneous responsibilities and other duties as assigned.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.