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Hours Full-time
Location Lake Mary, FL
Lake Mary, Florida

About this job

The Telemarketing Administrative Assistant is responsible for assisting with analyzing and coordinating payroll for the telecenter. This is inclusive but not limited to report pulling, data entry, payroll collection, hours verification, daily production, confirmation reports, bonus reports, and other special projects as assigned. The Administrative Assistant is also responsible for normal office functions such as setting up and maintaining alphabetical, numerical and/or subject files, and fielding ad calls in the absence of the HR Representative. May take and transcribe dictation, use personal computer and standard desktop software to compose reports, correspondence, memorandums, review drafts and finished documents for appropriate grammatical usage, and answer questions relating to office operations. Tracks new hire hours and confirmation bonuses. Provides administrative support to local management as requested.

Required Skills:
  • Detail Oriented
  • Expense Report experience
  • Expert in Excel
  • Expert in Power Point
  • Schedule: Sunday through Thursday and Off Friday and Saturday
  • Works well under pressure

Job Duties/Responsibilities: * Generates and summarizes daily reports * Leads tracking, telemarketing \"no good\" and bonus reports * Generates reports, including payroll bonus spreadsheets, monthly reports, miscellaneous productivity reports, agent editor log and team confirmation reports * Utilizes the attendance tracking software to track time off, late arrivals, etc. * Creates, edits and tracks telecenter reports on a daily, weekly and monthly basis * Assists with special projects as needed * Helps assimilate payroll reports as needed * Assists local management and Human Resources with data for various reports * Tracks applicant inquiry * Performs other duties as assigned Education Requirements: HS Graduate or Equivalent Years of Related Experience: 1-2 Years Required Skills: * Ability to do multiple tasks simultaneously with a high degree of accuracy * Intermediate spreadsheet skills * Ability to appropriately handle sensitive and confidential information * Ability to be a team player * Ability to work a varied work schedule to meet the needs of the department (working AM/PM, as well as Saturday and Sunday as needed) * Good verbal and written communication skills * Excellent interpersonal skills * Ability to be a self-starter with little or no supervision * Excellent organizational skills * Performance management knowledge, skills and abilities * Ability to work under pressure while managing multiple tasks and competing priorities * Ability to establish priorities and demonstrate excellent interpersonal skills * Ability to effectively manage time * Proficient skill in working with a variety of different computer applications, including desktop publishing and Microsoft Word, Excel and PowerPoint Preferred Skills: * 2 or 4 -year Business Administration College degree

Equal Opportunity Employer / Disability / Vet.