BARTENDER (Part Time) - Hilton Chandler - Full-time / Part-time

The award winning Hilton Phoenix Chandler is looking for a part time Bartender. At the Hilton Phoenix Chandler, we pride ourselves on being hospitable, working with others and always having fun. In the seven years of operation, we have won four?Connie Awards for 2010, 2012, 2013 and 2014 (ranking us the #1 Hilton in the brand) as well as two Brand Excellence Awards in 2011 and 2015. These awards are granted to the Hiltons in the America?s with the highest cleanliness and condition scores, as well as customer satisfaction scores. Furthermore, our Food & Beverage outlets are consistently ranked in the top ten in the brand.

Texas Western Hospitality flies only the best flags, builds only the best hotels and employs only the best of managers. This simple, yet proven strategy has allowed us to deliver exceptional results to all of our stakeholders; investment partners, owners, associates and customers alike.

We are looking for individuals who are flexible, adaptable, and moldable; that want to grow within the hospitality industry.

The Bartender mixes and serves alcoholic and non-alcoholic beverages to customers and assists wait staff with orders.? To take food orders from customers around the bar.? Bartender will?ensure customers are receiving quality Food & Beverage products and service, thereby adding to a positive guest experience.

• Greets guests pleasantly as they approach the bar; promotes house drinks and food items; utilizes up selling skills whenever possible to maximize revenues.
• Prepares beverages requested by customers or servers according to standard operating procedures (i.e. proper proportions and ingredients control costs provide a consistent product to the guests)
• Uses POS (Point of Sales) system machine accurately, collects money and makes change.
• Stocks bar and beer cooler area as required.
• Keeps bar and beer cooler area neat and orderly (includes standard sanitation practices and washing glasses behind the bar).
• Recognizes intoxicated guests and acts accordingly.
• Serves food to customers around the bar.
• Keeps liquor at par levels, ordering or requisitioning products using the bottle-for-bottle control system. Completes nightly liquor list.
• Follows all opening and closing procedures.
• Maintains continuity of guest satisfaction through constant communication with wait staff.
• Trains new Bartenders.
• Prepares fruit for garnishing drinks.
• Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.
• Checks identification whenever the age of a guest requesting and alcoholic beverage service is questionable; follows state and local laws regarding the sale and service of alcoholic beverages.
• Ensures snack bowls are full and promptly refills bowls as necessary.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.

Experience

Preferred

• 1 year(s): Recommended at least 1 year.

Skills

Preferred

• POSITIVE
• OUTGOING
• TEAM PLAYER
• FAST PACED

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization