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in Sherman Oaks, CA
Asset Protection Specialist Full Time: Bloomingdale's Sherman Oaks, CA
•30 days ago
Hours | Full-time, Part-time |
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Location | 14060 Riverside Drive Sherman Oaks, California |
About this job
Job Overview:
The Asset Protection / Loss Prevention Specialist's primarily responsible is to assist in the protection of our company assets, and providing a high level of customer service. These include, but are not limited to, our employees, customers, property, merchandise, and money. The AP/LP Specialist prevents unauthorized removal of merchandise through the perimeter exits. Additionally they must ensure that policies and procedures of the company are adhered to. As needed the AP/LP Specialist will receive guidance and training from both the Manager of the Uniform Guard Personnel and the Guard Supervisor. Where applicable, the AP/LP Specialist must complete all requirements of the NYS Guard Act Certification and training.
Essential Functions:
The Asset Protection / Loss Prevention Specialist's primarily responsible is to assist in the protection of our company assets, and providing a high level of customer service. These include, but are not limited to, our employees, customers, property, merchandise, and money. The AP/LP Specialist prevents unauthorized removal of merchandise through the perimeter exits. Additionally they must ensure that policies and procedures of the company are adhered to. As needed the AP/LP Specialist will receive guidance and training from both the Manager of the Uniform Guard Personnel and the Guard Supervisor. Where applicable, the AP/LP Specialist must complete all requirements of the NYS Guard Act Certification and training.
Essential Functions:
- Assist in customer traffic flow when assigned to an event
- Deliver outstanding customer service during events, knowledgeable about store and services throughout the building
- Prepare proper documentation for incidents that occur throughout the building
- Testify in court proceedings as a representative of Bloomingdale's.
- Maintain a high degree of confidentiality
- Create a strong deterrent presence and ability to identify internal and external theft.
- Check the outside areas beyond the doors, for the presence of non-personnel and suspicious activity
- When requested the AP/LP Specialist will assist the detectives with an apprehension.
- Perform daily Sensormatic system check and report any problems to the Security Supervisor.
- Poised, polished and professional. Represents Bloomingdale's during events
- A team player who possesses to work in a fast-paced learning environment, handle multiple priorities
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment, handle multiple
- Ability to communicate effectively with customers, peers and management
- Ability to work well with others and independently
- Ability to read and interpret documents such as memos, safety regulations, etc.
- Ability to maintain confidentiality
- Required to successfully complete the AP/LP Specialist training program
- Flexible schedule, nights and weekends required