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in Somerville, MA

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Hours Full-time, Part-time
Location Somerville, MA
Somerville, Massachusetts

About this job

Reporting to the Service Operations Supervisor, the Correspondence Logging Coordinator supports team members in completing daily correspondence logging for Claims, COB/TPL and Appeals. Responsible for helping team meet daily, weekly and monthly service level agreements. Prioritizes work and escalates issues as needed to the supervisor or director. Working hours: M-F 8:30-5:00 (40) Skills: --Logs daily intake of paper, fax and email correspondence based on current desktop procedures and instructions from supervisor --Routes correspondence using approved processes for scanning and storage --Adheres to established department quality and productivity standards --Familiar with logging requirements for all areas; logs for various areas as