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Hours Full-time, Part-time
Location 9997 Carver Road
Blue Ash, Ohio

About this job

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Line of Business: Digital Technologies

See what life is like at Kroger Technology

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Additional Technology Information: 
This position will work in an Agile environment serving as a member of the Application Performance Management competency for the Digital customer team.This role will be part of the exciting new Digital customer team. This is a highly innovative team situated in our own newly remodeled DCP Landings building in beautiful Blue Ash, Ohio. The team consists of Mobile, eCommerce and Customer facing site solutions that will provide Kroger customers with a world class digital and mobile shopping experience. This is a new and exciting environment with a "start-up", innovative culture and the opportunity to have a major impact on the future of digital shopping at Kroger.Key skills include: •Experience with industry leading application performance monitoring tools•Demonstrated experience at troubleshooting performance and availability issues in complex multi-tiered application architectures•Demonstrated experience assessing performance baselines•Demonstrated experience in executing solutions to aid in the identification of fault domains•Demonstrated the ability to create monitoring dashboards for use by groups of a disparate technical abilities•Demonstrated the ability read and understand application code at a high level•Must be able to communicate well with technical engineers and business owners•Responsible for systems performance and resolution of production incidents, which may require 24 hr/7 day week coverage•Experience working in a Kanban work-flow environment is a plus•Must be able to perform the essential functions of this position with or without reasonable accommodation

 

Position Summary:

Provide technology engineering through all phases of the Technology / Project Life Cycle. The Technology Engineer is responsible for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. The Technology Engineer designs, implements/installs, maintains and administers infrastructure systems including hardware, software and various configurations. Monitors overall performance to proactively identify potential issues and tune appropriately. Performs root cause analysis on failed components and implements corrective measures. Works with others to establish and improve processes and procedures. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
  • Ensure adherence to architecture standards and roadmaps.
  • Design and successfully implement overall infrastructure / middleware components per project with infrastructure teams, ensuring that overall solution is designed to meet SLA (performance and up-time), DR, and scalability needs required by the solution.
  • Ensure that post-production operational processes / deliverables are well designed and implemented prior to the project moving into the solution support phase.
  • Define and create operational procedures, processes, and scripts.
  • Follow appropriate change/release management practices.
  • Support and maintain infrastructure solutions utilizing required tools and technologies. Provide off-hours support (24 x 7) as required.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
  • 3 or more years' experience in support and/or engineering for the specific technical discipline: security, database, network, collaboration, desktop, storage, backup / recovery, mainframe platforms, UNIX platforms, AS/400 platforms, Windows platforms, web engineering, Citrix, directory services, and integration (EAI, batch and real time solutions)
  • Proven communication and presentation skills to effectively communicate information to customers and to all levels within the organization.
Desired Previous Job Experience
  • Bachelor's degree in IS or related equivalent work experience in an Information Systems position.
  • Technical knowledge of procedural, web, and client server development languages and methodologies
  • Knowledge of data modeling and design and business process engines are a plus

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): [[mfield4]]

States: Ohio
Keywords:

 

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more than 443,000 Associates across 35 states and the District of Columbia. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

 

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  OH || Blue Ash || 9997 Carver Road || 45242 || Kroger General Office || [[mfield2]] || Information Services and Systems || Employee || Exempt || Full-Time || None