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in Boca Raton, FL

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About this job

JOB OVERVIEW

"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"

- Sunrise Team Member


At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.
RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:
- To be successful you will need to have the ability to handle multiple priorities, perform tasks with frequent interruptions, possess written and verbal skills for effective communication, be competent in organizational, time management skills and demonstrate good judgment, problem solving and decision making skills.
- General administrative duties
- Excellent computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
- Welcoming and support the hospitality of a Sunrise community.
- Comfortable with making Sales related calls to set appointments and gauge interest level in senior living. Ability to document in the contact management system.
- Provide Concierge desk coverage as needed.
- Comfortable interacting with residents, families and visitors.
- Overall general support as directed by the Resident Services Coordinator, Sales and Marketing Director and Executive Director.

Qualifications:
- A high school diploma or GED is required
- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.
ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.

At Sunrise, you will…

Make a Difference Every Day
We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community
We care for residents and each other, and offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential
You have the opportunity to grow both personally and professionally, and achieve your career goals.