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in Flagstaff, AZ

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Hours Full-time, Part-time
Location 601 Piccadilly Dr
Flagstaff, Arizona

About this job

POSITION OVERVIEW:

The Assistant Manager [AM], is in training to be the leader of the individual restaurant management team. The AM is responsible for completing all of the Training Certifications by successfully passing the competencies for each position before training as a General Manager.

The AM reports directly to the assigned General Manager [GM] and/or the District Manager [DM]. The AM is accountable for executing the policies, procedures, and direction provided by the GM and/or DM. As the store leader in training, the AM must be able to perform ALL restaurant tasks as needed and ensure proper execution of company standards, policies and procedures including monitoring and maintaining the overall guest experience, and the safety and security of team members and company assets.

The AM must be able to fluently speak and write in the English language in order to best communicate with our customers, vendors, and leadership, and must maintain professional dress, speech, and behavior at all times.

RESPONSIBILITIES:
While in training, observe and learn the day-to-day management of team members, shift leaders, and role model the company standards for quality service, cleanliness, product and procedure knowledge and accuracy in execution, team appearance, professionalism and sales building
…continuous inspection of restaurant for cleanliness and readiness, ensuring that duties and tasks are being performed correctly. Demand perfection!

…work performance of other team members as needed, leading by example and following standards strictly

…quality checks and observe company procedures being followed throughout the day including but not limited to food and drink accuracy

…optimal staffing levels in the restaurant by observing effective scheduling, following deployment procedures to match roles with skill sets, and driving the store training process to create a versatile team

…conduct and/or delegation of team member training

…management of the overall scheduling and payroll process: write schedules, manage schedule requests, verify hours worked and approve weekly payroll, maintenance employee files and comply with applicable laws

…approval of time and tip reporting for payroll hours

…inventory and ordering, and outside shopping

…interviews/on-boarding

…performance related issues and report to GM and/or DM, and conduct team member performance reviews and evaluations

…equipment maintenance and service

…catering inquiries, oversee process and follow up

…use and implementation of all company methods, systems, and processes

Regular and predictable attendance required:


Requirements

Job Requirements
Requirements
KNOWLEDGE, SKILLS, EDUCATION + EXPERIENCE REQUIRED FOR THE JOB:

21+ years of age
High school graduate
Prefer a college or culinary school degree, it is not required
3 - 5 years restaurant mgmt. experience, with min. 2 years as General Manager
Prior supervisory/leadership experience is a plus
Able to maintain a clean, safe and hostile free environment
Dependable, honest, trustworthy, possesses integrity
Courteous and enthusiastic
Exceptional communication skills
Exceptional guest services skills
Basic math and computer skills
Demonstrate ability to handle multiple projects simultaneously
Able to establish priorities for self and others
Able to multitask efficiently
Accountable, punctual, delivery of high quality, professional work
Successful completion of all Training Certifications
Proficient on Aloha POS
Proficient in Microsoft Excel