Franchised Director of Event Management - Full-time / Part-time

Additional Information: This hotel is owned and operated by an independent franchisee, White Lodging Services Corp. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

The Director of Event Management is responsible for all aspects of our Event Operations and Event Management teams including, but not limited to: developing team members, training, hiring, driving revenues, exceeding service goals, and maintaining profitability goals.

Responsibilities include:

• Establishes and achieves goals with Event Satisfaction Scores (ESS)
• Trains and develops Event Managers and Banquets Managers
• Establishes goals for up-selling and holds team accountable to such goals
• Interview, hire, train, completes performance evaluations, resolves problems, provides open communication and recommends discipline and/or termination when appropriate
• Knowledge of hotel operations including marketing plans, security and safety programs, employee relations, business plans, maintenance, budgeting, forecasting, brand standard audits, and long-range planning
• Verbally communicate, in a calm and positive demeanor, during the course of a function with the kitchen, servers, beverage team, event managers, and engineering team, as well as the client to ensure timely execution of events and quality service
• Communicate with accounting team regarding billing procedures to ensure bills are sent out accurately and timely
• Ensure turnovers from the sales team are done effectively
• Leadership skills to motivate team to ensure goals are achieved
• Ability to speak with clients identifying details for their events, and creating event orders for such events
• Ability to speak with clients regarding minimums and attrition
• Member of executive committee that defines goals and culture for entire hotel
• Ability to work efficiently under time constraints and deadlines
• Any other duty as assigned

Job Requirements:

Experience and Requirements:

• 4 years progressive experience in a hotel or events management required
• Knowledge of CI/TY a plus
• Previous convention hotel experience a plus
• Ability to work nights, weekends, holidays and some long shifts

This company is an equal opportunity employer.

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