Supervisor

Assist management in the coordination of operations to achieve AMC’s goals. Model and communicate expectations to all associates in a professional and safe work environment.

External Opener

AMC amazing. That’s the promise we deliver to nearly 20,000 AMC associates and 200 million guests each year. We focus on delivering friendly, superior service to our guests. We lead by example, giving back to the communities we live and work in while having fun. If you feel motivated and energized by this company culture, and if you can name your five favorite movies in the next 30 seconds, then AMC may be the right place for you.

Minimum Job Requirements

• Age 18 or older; other location-specific age requirements may apply.

Requirements to be performed, with or without reasonable accommodation:
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

Job Description

PREFERRED QUALIFICATIONS
• Six months of supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Working knowledge of all Film Crew functions.
• Strong communication skills.
• Proficiency in MS Suite.
• Demonstrated ability to listen, communicate, and work effectively with guests, associates, and supervisors in a fast paced environment.
• Demonstrated ability to lead teams and consistently achieve results through resources.

ESSENTIAL FUNCTIONS
• Coordinate and coach Film Crew to perform the “Essential Functions” of their positions.
• Reinforce “Wardrobe 101” policy with Film Crew.
• Observe Film Crew performance and provide feedback to management for discipline and performance evaluations.
• Optimize Film Crew placement on a round-by-round basis.
• Lead teams and consistently achieve results through resources.
• Assist management with floor operations.
• Assign registers / distribute banks (box, concession, Guest Service, and arcade).
• Supply change, as needed.
• Maintain and reconcile floor safes.
• Pull and count cash, cash equivalents, and coupons from individual drawers and enter results into computer system.
• Prepare deposits and banks.
• Accurately complete appropriate cash handling forms; maintain and balance cash handling fund.
• Perform daily opening, closing, operational, and administrative duties.
• Assist in the preparation of the Film Crew Schedule with final weekly document approval from a manager.
• Assist with inventory process.
• Resolve guest questions, concerns, and issues.
• Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
• Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
• Uphold AMC’s Business Practice Standards and ensure compliance with company programs.
• Ability to work and meet deadlines with minimal supervision.
• Perform other duties as directed by management.

UNIFORM
• Provided by theatre: AMC-issued shirt, black pants, black belt, and nametag.
• Provided by associate: Black shoes, socks.

External Branding Statement

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We offer competitive compensation, excellent benefits, and an environment that encourages teamwork, inclusion, collaboration and results.