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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Springfield, VA
Springfield, Virginia

About this job

Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
  • Locate and alleviate trouble with damaged equipment or wiring.
  • Readjust equipment, repair or replace inoperative equipment and test for operation.
  • Read blueprints, building and electrical plans in order to complete equipment repairs.
  • Prepare trouble order forms to report temporary repairs.
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification:
  • High school diploma or GED.

Experience:

  • Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
  • Excellent communication skills.
  • Valid driver's license required.