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Club Counselor/Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Orlando, FL Orlando, Florida |
About this job
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.At the core of our companys success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Required Qualifications:
- Minimum of one year professional customer service experience.
- Must have computer literacy to include some knowledge of billing and accounting concepts.
- Friendly and enthusiastic demeanor with a positive can do attitude.
- Passion for providing exceptional customer service.
- Must be detail oriented, self-motivated, and a problem solver.
- Excellent verbal communication skills.
Preferred Qualifications:
- Three or more years of professional customer service experience preferred.
- Timeshare, travel or hotel front desk background preferred.
- Excellent computer literacy to include WF Management systems, Outlook, Word and Excel.
What will it be like to be a Team Member with Hilton Grand Vacations?
Theres something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work.Our Team Members are the driving force behind these efforts.It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations.Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.