CATERING MANAGER - Full-time / Part-time

This is the job description for CATERING MANAGER


JOB DESCRIPTION
Job Title: Catering Sales Manager
Department: Sales
Company: Dimension Development
Reports To: Director of Sales or Director of Catering
Supervises: N/A

Job Description Date: May 1, 2014

Job Purpose: Generation of top line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues.

Job Responsibilities:
1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads
by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the
property.
2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-
selling where possible, and closing the sale with the customer, collecting the customer deposit and signature
on the BEO.
3. Communicate group details/changes to all hotel departments, coordinating customer’s needs with other
property business and activities to ensure customer’s expectations are met and the property operates
efficiently.
4. Present potential business at Driver Meetings to determine best mix of customers for hotel to attain
budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client’s
expectations.
5. Finalize and detail catering plans for groups contracted by assigned sales manager. Completely orchestrates
these functions on-site or off-site. Empowered to do whatever it takes to solve problems.
6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls,
trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.
7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked
space on cut-off date to allow sale of these rooms to other customers.
8. Maintain account files in software system, ensuring accurate communication between client and hotel staff.
9. Other duties as assigned.

Job Skills:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property
Management System(s). Use knowledge of Word, Excel, Internet, Delphi and Meeting Matrix or a similar
system.
2. Exercise excellent communication, presentation, organization, time management, listening, and math skills.
3. Use analytical skills for measuring business potential and value to the hotel.
4. Maintain contact and event information and follow procedures for submitting sales contracts.
5. Read and interpret documents and to write routine reports and correspondence.

Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education: Bachelors Degree in Business, Management, Marketing or related field
Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel
Sales or Culinary Arts; OR, an equivalent combination of education and experience.
Licenses/Certifications: Must possess a valid driver’s license and reliable transportation to drive to appointments.













For HR Department Use Only
Final Job Title: Catering Sales Manager Approved FLSA Status: Exempt
Approved Job Grade: Date Job Evaluated: May 1, 2014

I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job.

Associate: ____________________________ Date: _______________

Supervisor: ____________________________ Date: _______________

I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job.


Associate: ____________________________ Date: _______________


Supervisor: ____________________________ Date: _______________