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in Mashpee, MA

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Hours Full-time, Part-time
Location Mashpee, MA
Mashpee, Massachusetts

About this job

Description:

As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

                                                          

Responsibilities

 
  • Establishes and maintains the bank way as the singular priority in all activities

  • Performs within the balancing guidelines, compliance and security procedures

  • Promotes, refers and sells bank products and services

  • Provides consistent world class customer service to internal and external customers which exceeds their expectations

  • Resolves customer issues with guidance

Qualification:
  • 3 Months cash handling experience or degree in accounting or finance

  • Retail or customer service experience preferred

  • Basic computer knowledge and Windows skills required

  • Strong interpersonal and organizational skills

  • At least 1 of year experience

  • Able to apply knowledge of products, procedures and policies

  • Must understand, support and comply with all regulatory policies and procedures, CRA initiatives / goals and Santander Bank policies

  • Should demonstrate basic knowledge of Retail products when questioned by customers

     

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.