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Front Desk Agent - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Space Center, FL Jacksonville, Florida |
About this job
Front Desk Agents are our front line in great customer service! Agents greet and register guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities, and up-sells products to the guests. -Must be able to communicate in English
-Must be able to work well with others in order to create a positive team environment
-Must be flexible in hours and days worked, including weekends and holidays.
-Must be able to maintain an even temperament when dealing with high stress situations
-Must be able to use a calculator to preform moderately complex mathematical calculations without error.
-Ability to access and accurately input information using a moderately complex computer system.
- One to two years of prior guest service experience is preferred
-Prior hospitality experience is also preferred
-All team members must maintain a neat, clean, and well groomed appearance
-Must be able to work well with others in order to create a positive team environment
-Must be flexible in hours and days worked, including weekends and holidays.
-Must be able to maintain an even temperament when dealing with high stress situations
-Must be able to use a calculator to preform moderately complex mathematical calculations without error.
-Ability to access and accurately input information using a moderately complex computer system.
- One to two years of prior guest service experience is preferred
-Prior hospitality experience is also preferred
-All team members must maintain a neat, clean, and well groomed appearance