Housekeeping Inspector

The Worcester Hampton Inn & Suites is seeking a detail oriented Housekeeping Inspector with an eye for detail. The ideal individual will have previous housekeeping experience, and have an extraordinary customer service focus.

GENERAL RESPONSIBILITIES:

• Inspect guest rooms and public spaces to ensure all cleanliness standards are met
• Prioritize vacant rooms that need immediate cleaning and list of prospective check outs and assign rooms to housekeepers
• Assign housekeeping staff duties and inspect work for conformance to prescribed standards of cleanliness
• Communicate with Manager and/or Front Desk of rooms ready for occupancy
• Inventory stock levels to ensure adequate supplies
• Issue supplies and equipment to housekeeping staff
• Notify Manager of any performance issues/concerns
• Ongoing review of rooms, halls and lobbies to determine need for repair or replacement of furniture/equipment and make recommendations to management team
• Conduct training of new employees, explaining Colwen policies, housekeeping processes and standards, and to demonstrate use and maintenance of equipment
• Attend training seminars as directed
• Attend staff meetings with department leaders to discuss policy, guest complaints and make recommendations for improvements in efficiency