Part-Time Telephone Interviewer

Responsibilities:

• Conduct telephone interviews for multiple research studies following a scripted questionnaire verbatim while using computer assisted telephone interviewing (CATI) applications to gather and record responses
• Collect accurate, consistent and reliable data
• Record and code data collected
• Assist with locating and refusal conversion
• Assist with other duties as assigned, such as mail preparation, faxing, filing, etc.

Qualifications/Requirements:

• High School Diploma or GED required
• Customer service experience preferred; preferably in a government agency, hospitality, financial/banking, or professional office setting

Skills:

• Must have excellent oral/written communication and comprehension skills
• Must be EXTREMELY reliable regarding attendance
• Must be conscientious, responsible, and an EXCEPTIONAL team player
• Must be efficient and accurate in completing assigned tasks
• Must be able to concentrate on-task despite some surrounding ambient noise
• Must be able to handle survey respondents and co-workers in a pleasant and professional manner
• Must be willing and able to follow specific directions and established procedures; strict interviewing guidelines; and demonstrate ability to recognize problems and request supervisor assistance
• Must be able to sit for several hours at a time
• Experience with desktop computers and typing required; skill level will be assessed

Shift:

• Candidates will be expected to work between 18-24 hours at a minimum and up to 29 hours on average. They can work 40 hours in a week but should not expect to get 40 hours every week.
• 4-5.5 hour shifts Survey Center is open 7 days a week, daily hours of operation may vary, but currently are:
• Monday Thursday: 10am -12am
• Friday: 10am - 11pm
• Saturday: 12:30pm - 9:00pm
• Sunday: 3:30pm - 12am
• Part-time work expectation is 18-24 hours a week at a minimum
• All interviewers must be available to work 16 weekend hours per month (Saturday and/or Sunday)
• Candidates must attend all training to work on any project

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.