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Use left and right arrow keys to navigate
Hours Full-time
Location Lake Mary, FL
Lake Mary, Florida

About this job

Under the direction of the Credit Operations Manager, the incumbent is responsible for receiving and processing daily incoming Revolving credit, Cash, and Credit card completions. SCOPE OF RESPONSIBILITY: * Responsible for optimal funding team effort of ~$550M in receivables processing. * Provides credit support to a Project Consultant team of approximately 1400 associates

JOB RESPONSIBILITIES: * As installed jobs are released back to Credit, gather related documents and send to lenders for payment. * Ensure that all jobs have signed contracts, financing documents and all necessary paperwork to comply with company policy as well as state and federal government regulations. * Key data into computerized terminal for payment of Visa, MasterCard, Discover, American Express, and Sears Charge accounts. * Balance and batch daily transactions. * Enter all funding history into the Home Improvement system credit fields. * Effectively communicate (oral and written) with office staff, sales associates, project coordinators, lenders, and Sears customers. * Monitor pending jobs to ensure minimal cycle time and compliance with Home Improvement standard operating procedures. * Post, balance, reconcile, and prepare daily receipt of customer checks for bank deposit * Copy pertinent paperwork. * Ensure all company deadlines are met for funding completed jobs. * Prepare lender discount information. * Maintain knowledge of current marketing finance promotions and ensure enforcement of promo rules with each sale processed in the system * Project management and trouble shooting. * Some outbound collection calls. * Support the sales and office staff regarding communicating and informal training of new and existing credit issues. * Strong commitment to ensuring company profitability demonstrated by innovative steps taken to receive payment for completed sales * Flexibility with working schedule * Perform related duties as required. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS Education/Training * High School diploma or equivalent. Experience * 1-2 Years experience in back office operations, consumer lending or finance industry * Min 1 Years experience accounting or billing duties in an office environment * At least two (2) years experience in an administrative position with some accounting or billing duties in an office environment. * Preference given to those with experience in the consumer lending or finance industry. Role specific abilities/skills * Computer literate: Windows, Microsoft Word, Excel, and Outlook. * Demonstrate an ability to work independently as well as to perform effectively as a team member. * Strong customer service skills required to provide excellent customer satisfaction. * Strong organizational skills are necessary. * Ability to establish priorities and follow through with tasks * Ability to communicate effectively both orally and in writing. * Adaptability and positive attitude are necessary. * Ability to work well under pressure and meet deadlines.

Equal Opportunity Employer / Disability / Vet.