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Registration Representative Job - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Red Wing, MN Red Wing, Minnesota |
About this job
Department: Scheduling Operations
A Life-Changing Career
Position Summary: The Reception/Registration Clerk performs various clerical and customer service duties. This position is a central appointment office position where the person will; schedules patient appointments, greets patients and visitors, answers phones and performs a variety of other clerical functions. Travel between sites could be required.
Responsibilities: Non-Exempt Position. The Reception/Registration Clerk performs various clerical and customer service duties including the flow of patients and their information (medical records and test reports); schedules patient appointments, greets patients and visitors, answers phones and performs a variety of other clerical functions. Travel between sites could be required. This is a central appointment office position
Qualifications: Education: High School Diploma or GED
Experience: Customer Service experience
Additional Qualifications: Skills:
* Accuracy and attention to detail
* Customer service skills.
* Warm, welcoming, friendly and have a positive demeanor.
* Good, positive in-person and phone communication skills
* Must demonstrate the ability to maintain a calm, efficient and professional demeanor at all times, especially during stressful, emotional and chaotic situations.
* Maturity, reliability, self-motivation and initiative are essential.
* Compassion, dedication and the giving of oneself to the needs of the patient are imperative.
* Organizational, efficiency and multitasking skills with the ability to work independently.
* Strong interpersonal and effective communication skills.
* At least intermediate level computer skill
Benefit Eligible: Yes
Exemption Status: Non-exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.75 per hour.
Hours/Pay Period: 64
Schedule Details: Schedule varies, 8 hour shifts, operational hours M-Th 600a-730p, Friday 600a-530p
Weekend Schedule: Weekend rotations 8a-12p
Recruiter: Rachel Messmer
Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 "Best Companies to Work For".
Site Description: Red Wing Minnesota, which is nestled among the bluffs, also known as the Banner County of Minnesota, is less than an hour from the St. Paul/Minneapolis metro area. Red Wing is known for its beautiful scenery and extraordinary history. The city's more than 16,000 residents enjoy a vibrant mix of healthy living activities all year round! If it's cultural and performing arts you enjoy, you'll relish in the best local, regional and national arts and entertainment! This city is truly symbolic of "Minnesota Nice!"
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Job Posting Category: Other Patient Care, Support Services
Job Posting Number: 90428BR
A Life-Changing Career
Position Summary: The Reception/Registration Clerk performs various clerical and customer service duties. This position is a central appointment office position where the person will; schedules patient appointments, greets patients and visitors, answers phones and performs a variety of other clerical functions. Travel between sites could be required.
Responsibilities: Non-Exempt Position. The Reception/Registration Clerk performs various clerical and customer service duties including the flow of patients and their information (medical records and test reports); schedules patient appointments, greets patients and visitors, answers phones and performs a variety of other clerical functions. Travel between sites could be required. This is a central appointment office position
Qualifications: Education: High School Diploma or GED
Experience: Customer Service experience
Additional Qualifications: Skills:
* Accuracy and attention to detail
* Customer service skills.
* Warm, welcoming, friendly and have a positive demeanor.
* Good, positive in-person and phone communication skills
* Must demonstrate the ability to maintain a calm, efficient and professional demeanor at all times, especially during stressful, emotional and chaotic situations.
* Maturity, reliability, self-motivation and initiative are essential.
* Compassion, dedication and the giving of oneself to the needs of the patient are imperative.
* Organizational, efficiency and multitasking skills with the ability to work independently.
* Strong interpersonal and effective communication skills.
* At least intermediate level computer skill
Benefit Eligible: Yes
Exemption Status: Non-exempt
Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $14.75 per hour.
Hours/Pay Period: 64
Schedule Details: Schedule varies, 8 hour shifts, operational hours M-Th 600a-730p, Friday 600a-530p
Weekend Schedule: Weekend rotations 8a-12p
Recruiter: Rachel Messmer
Why Mayo Clinic? Mayo Clinic provides the highest quality patient care by placing the needs of the patient first. We are the largest integrated, not-for-profit medical group practice in the world with approximately 60,000 employees working in a unique environment that brings together the best in patient care, groundbreaking research and innovative medical education. We offer a highly competitive compensation package, which includes exceptional benefits, and have been recognized by FORTUNE magazine as one of the top 100 "Best Companies to Work For".
Site Description: Red Wing Minnesota, which is nestled among the bluffs, also known as the Banner County of Minnesota, is less than an hour from the St. Paul/Minneapolis metro area. Red Wing is known for its beautiful scenery and extraordinary history. The city's more than 16,000 residents enjoy a vibrant mix of healthy living activities all year round! If it's cultural and performing arts you enjoy, you'll relish in the best local, regional and national arts and entertainment! This city is truly symbolic of "Minnesota Nice!"
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Job Posting Category: Other Patient Care, Support Services
Job Posting Number: 90428BR
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