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$13est. per hour
Bartender - Smoke & Rye Burgers, Bourbon and BBQ - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Elizabeth, IN Elizabeth, Indiana |
About this job
JOB SUMMARY:
Provides exceptional service to the guests of Smoke & Rye Restaurant with an upbeat professional and positive attitude. Maintain high levels of guest satisfaction by building relationships, establishing a genuine connection with the guest and enhance their dining experience while suggestively selling Smoke & Rye offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Greets guests with a genuine smile and tone. Displaying company standard "Spot light" behavior.
* Able to familiarize oneself with daily Horseshoe Property guest related information or the ability to locate proper answers for guest questions and needs.
* Ensures offerings ordered are correct, appetizing, delivered and presented timely in line with service standards as outlined in training material.
* Provides "touch-backs" in line with service standards and timeline expiations to ensure guest satisfaction.
* Keeps beverage glass full throughout the meal.
* Must be able to learn and retain beer, wine, spirits and food knowledge in a group setting. This training will include extensive bourbon and taste paring knowledge and skill building. This is an essential part of our service at Smoke & Rye and each candidate must demonstrate the willingness to apply this training to the daily job.
* Be able to recognize basic bar and restaurant terminology.
* Must be familiar with common bar equipment, tools and able to utilize common proper glassware.
* Must be able to change and replace kegs, BIBS, and Co2 tanks.
* Must be able to accurately free pour, jigger pour and mix the desired measures of alcohol, mixes, juices, shrubs, orgeats, syrups and other drink ingredients using current mixing methods and bar techniques.
* Must be able to properly pour and present craft beers from a rotating beer menu.
* Work a bar side action station and/or tableside presentation of food and beverage using current bartending techniques.
* Make a reasonable attempt to stay educated on current mixology, bar trends, beverage service and participated in new beverage development each season.
* Must be able to describe and have in depth knowledge of each menu item, from ingredients, allergens, and preparation method to answer any questions from guest as well as make suggestions during the menu tour phase of service.
* Must learn and understand all bourbons, spirits, cocktails, craft beers and food dishes served and be proficient in describing each component of each to guests.
* Must perform to sequence of service standards at all times with every dining experience.
* Must utilize all training, salesmanship, and service methods as intended and to the standards at all times
* Will be required to work private dining room events, including, but not limited to, tasting/pairing dinners, special events, and private parties
* Owns any breakdown in service using empathy and handles each situation in line with established service standards. Works with room manager or supervisor and kitchen chef to recover so the guest is happy and satisfied.
* Completes pre, running, and post shift side-work requirements.
* Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests.
* Responsible for maintaining required levels of supplies in the bar and cocktail areas for guest service.
* Must have general knowledge on how to prepare, store, keep fresh and utilize cut fruit and other beverage garnishes while adhering to safety and sanitation guidelines.
* Complete all pre-shift work and break down stations after close following the guidelines of the open/close checklist.
* Adhere to all cash handing proceeds, being able to use basic math to make collect payments and make change for guest and secure all company forms of payment
* Adheres and Ensures compliance with all regulatory, internal controls, policies and procedures.
* Assist and properly communicate with co-workers.
* Must be able to attend, complete and pass an Indiana State and Property Alcohol Awareness Service Safety course annually.
* Must be able to read & understand all written recipes and established training guides.
* Ability to follow and memorize all standardized cocktail and drink recipes to ensure accuracy of beverage orders.
* Ensures all products on station is fresh and top quality before service.
* Advises General Manager or Supervisor on duty of any product issues before opening.
* Able to communicate with other stations to ensure all ticketed items are prepared for delivery including garnishes using current bar techniques and puts each bar beverage up in the appropriate area for service pick-up.
* Understands performance expectations.
* Any and all other job duties as assigned.
* May not refuse service based on guest gratuity.
JOB SPECIFICATIONS
Must qualify for, obtain, and maintain an alcohol service permit from the State of Indiana.
Qualifications:
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Must be able to work independently.
* Must be able to stand and walk for prolonged periods of time for a minimum of 8 hours.
* Responds to visual and aural cues from guests, co-workers, and security personal
* Must be fluent and literate in English.
* Must be able to stoop, bend, as well as maneuver through all areas of the bar area and property, floor to floor via stairways (minimum of 20 steps) or escalator.
* Must be able to lift 25 pounds to shoulder height.
* Must be able to lift and carry 50 pounds or move 100 pounds.
* Must have the manual dexterity to grab, grip, type, pull, hold, tear, sort, twist and reach.
* Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights.
* Must be able to work a varied schedule, holidays and weekends.
* Must have a neat, professional appearance with good hygiene.
* Ability to act quickly and exercise good judgment under pressure and/or conflict situations.
* Multi-task in a fast paced environment with time restraints.
QUALIFICATIONS:
Smiling, fun, energetic, along with an upbeat and positive attitude. High school diploma or equivalent required. Must be at least 21 years of age, able to obtain an Indiana State Liquor License.. Team member must have a passion for the customer service industry. One year of previous restaurant/bar experience as a bartender or cocktail service at an upscale, fast paced, high volume bar, nightclub, day club, lounge and restaurant. Must have minimum required knowledge of beer, wine, spirits, food, restaurant and bar terminology. Experience on Point of Sale ordering system preferred. Must have ability to educate and sell guests on alcohol menu and food menu offerings. Great interpersonal skills, and team player are required.
Horseshoe Southern Indiana is the world's largest riverboat casino with over 90,000 square feet of gaming action. We are located just 20 minutes from downtown Louisville, Kentucky and situated in Elizabeth, Indiana (Harrison County). The property is just 10 minutes south of New Albany, Indiana on Hwy 111.
Caesars Entertainment/Horseshoe So. Indiana is an Equal Opportunity Employer.
'GREAT OPPORTUNITIES FOR GROWTH' -- Stick with Caesars Entertainment and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as referral bonuses, tuition reimbursement, 401-k, company-wide internal transfer opportunities, you'll have every opportunity to turn your job into something more.
Provides exceptional service to the guests of Smoke & Rye Restaurant with an upbeat professional and positive attitude. Maintain high levels of guest satisfaction by building relationships, establishing a genuine connection with the guest and enhance their dining experience while suggestively selling Smoke & Rye offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Greets guests with a genuine smile and tone. Displaying company standard "Spot light" behavior.
* Able to familiarize oneself with daily Horseshoe Property guest related information or the ability to locate proper answers for guest questions and needs.
* Ensures offerings ordered are correct, appetizing, delivered and presented timely in line with service standards as outlined in training material.
* Provides "touch-backs" in line with service standards and timeline expiations to ensure guest satisfaction.
* Keeps beverage glass full throughout the meal.
* Must be able to learn and retain beer, wine, spirits and food knowledge in a group setting. This training will include extensive bourbon and taste paring knowledge and skill building. This is an essential part of our service at Smoke & Rye and each candidate must demonstrate the willingness to apply this training to the daily job.
* Be able to recognize basic bar and restaurant terminology.
* Must be familiar with common bar equipment, tools and able to utilize common proper glassware.
* Must be able to change and replace kegs, BIBS, and Co2 tanks.
* Must be able to accurately free pour, jigger pour and mix the desired measures of alcohol, mixes, juices, shrubs, orgeats, syrups and other drink ingredients using current mixing methods and bar techniques.
* Must be able to properly pour and present craft beers from a rotating beer menu.
* Work a bar side action station and/or tableside presentation of food and beverage using current bartending techniques.
* Make a reasonable attempt to stay educated on current mixology, bar trends, beverage service and participated in new beverage development each season.
* Must be able to describe and have in depth knowledge of each menu item, from ingredients, allergens, and preparation method to answer any questions from guest as well as make suggestions during the menu tour phase of service.
* Must learn and understand all bourbons, spirits, cocktails, craft beers and food dishes served and be proficient in describing each component of each to guests.
* Must perform to sequence of service standards at all times with every dining experience.
* Must utilize all training, salesmanship, and service methods as intended and to the standards at all times
* Will be required to work private dining room events, including, but not limited to, tasting/pairing dinners, special events, and private parties
* Owns any breakdown in service using empathy and handles each situation in line with established service standards. Works with room manager or supervisor and kitchen chef to recover so the guest is happy and satisfied.
* Completes pre, running, and post shift side-work requirements.
* Continuously maintains a neat, clean, organized, safe, and comfortable environment for our guests.
* Responsible for maintaining required levels of supplies in the bar and cocktail areas for guest service.
* Must have general knowledge on how to prepare, store, keep fresh and utilize cut fruit and other beverage garnishes while adhering to safety and sanitation guidelines.
* Complete all pre-shift work and break down stations after close following the guidelines of the open/close checklist.
* Adhere to all cash handing proceeds, being able to use basic math to make collect payments and make change for guest and secure all company forms of payment
* Adheres and Ensures compliance with all regulatory, internal controls, policies and procedures.
* Assist and properly communicate with co-workers.
* Must be able to attend, complete and pass an Indiana State and Property Alcohol Awareness Service Safety course annually.
* Must be able to read & understand all written recipes and established training guides.
* Ability to follow and memorize all standardized cocktail and drink recipes to ensure accuracy of beverage orders.
* Ensures all products on station is fresh and top quality before service.
* Advises General Manager or Supervisor on duty of any product issues before opening.
* Able to communicate with other stations to ensure all ticketed items are prepared for delivery including garnishes using current bar techniques and puts each bar beverage up in the appropriate area for service pick-up.
* Understands performance expectations.
* Any and all other job duties as assigned.
* May not refuse service based on guest gratuity.
JOB SPECIFICATIONS
Must qualify for, obtain, and maintain an alcohol service permit from the State of Indiana.
Qualifications:
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Must be able to work independently.
* Must be able to stand and walk for prolonged periods of time for a minimum of 8 hours.
* Responds to visual and aural cues from guests, co-workers, and security personal
* Must be fluent and literate in English.
* Must be able to stoop, bend, as well as maneuver through all areas of the bar area and property, floor to floor via stairways (minimum of 20 steps) or escalator.
* Must be able to lift 25 pounds to shoulder height.
* Must be able to lift and carry 50 pounds or move 100 pounds.
* Must have the manual dexterity to grab, grip, type, pull, hold, tear, sort, twist and reach.
* Must be able to tolerate areas containing second hand smoke, dust, loud noises and bright lights.
* Must be able to work a varied schedule, holidays and weekends.
* Must have a neat, professional appearance with good hygiene.
* Ability to act quickly and exercise good judgment under pressure and/or conflict situations.
* Multi-task in a fast paced environment with time restraints.
QUALIFICATIONS:
Smiling, fun, energetic, along with an upbeat and positive attitude. High school diploma or equivalent required. Must be at least 21 years of age, able to obtain an Indiana State Liquor License.. Team member must have a passion for the customer service industry. One year of previous restaurant/bar experience as a bartender or cocktail service at an upscale, fast paced, high volume bar, nightclub, day club, lounge and restaurant. Must have minimum required knowledge of beer, wine, spirits, food, restaurant and bar terminology. Experience on Point of Sale ordering system preferred. Must have ability to educate and sell guests on alcohol menu and food menu offerings. Great interpersonal skills, and team player are required.
Horseshoe Southern Indiana is the world's largest riverboat casino with over 90,000 square feet of gaming action. We are located just 20 minutes from downtown Louisville, Kentucky and situated in Elizabeth, Indiana (Harrison County). The property is just 10 minutes south of New Albany, Indiana on Hwy 111.
Caesars Entertainment/Horseshoe So. Indiana is an Equal Opportunity Employer.
'GREAT OPPORTUNITIES FOR GROWTH' -- Stick with Caesars Entertainment and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as referral bonuses, tuition reimbursement, 401-k, company-wide internal transfer opportunities, you'll have every opportunity to turn your job into something more.