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Senior Clerk - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | North Port, FL North Port, Florida |
About this job
Requisition No: 22226
Agency: Department of Health
Working Title: SENIOR CLERK - 64004516
Position Number: 64004516
Salary: $24,500.06
Posting Closing Date: 11/26/2017
DESCRIPTION:
This is a clerical position within a clinical unit of the Florida Department of Health in Sarasota County. The incumbent shall report on time to work, ready to work at the appointed time. Presents with a positive attitude and presence. Displays excellent customer service skills in all interactions with internal or external customers. Follows all the DOH policies and takes responsibility to report incidents where policies were obviously violated. Stays focused on work and patient care.
Core Standards:
Work Products - Produces reports, correspondence, and other work products which meet the intended objectives, demonstrates professional competency, and reflect acceptable quality.
Teamwork and Cooperation -- Works cooperatively with others, keeps others informed of necessary and factual information; and works together as opposed to working separately. Facilitates the operation of a team of which he/she is part and fosters teamwork across work units.
Initiative -- Thinks ahead of the present to act on future needs and opportunities. Identifies problems, obstacles, or opportunities and takes action to address issues.
Commitment to Agency -- Strives to meet high standards through reducing the burden on those served, continually improving the business practices, producing results, and working to improve processes and promotes the mission and values of the department.
Relationships -- Develops and maintains effective working relations with others. Treats customers, the public, and staff with courtesy, respect, dignity, fairness, honesty, and presents a positive public image. Handles emotions of self and others well, maintains self-confidence, and controls emotional reactions.
Communication -- Communicates clearly, listens effectively; keeps others informed of necessary and factual information; deals effectively with conflict, and avoids negative gossip.
Technical Skills -- Demonstrates knowledge of methods, techniques, and skills required in own and/or related functions; applies specific methods, procedures, and techniques in functional area.
Dependability -- Reliable, completes assignments in a timely manner, follow through on assignments, and pulls his/her own weight; uses time effectively; acts independently.
Conceptual Skills -- Conceptualizes the organization relationship with other entities; understands organizational sub-unit relationships and dependencies; and acts accordingly.
Managing Change -- Initiates change effectively and adapts to necessary changes in operations; and has a positive attitude towards operational changes.
Problem Analysis/solving -- Analyzes problems comprehensively, make timely, practical decisions, understands cause-and-effect chains and relationships, and identifies possible solutions.
REQUIREMENTS:
Access to transportation
Selected immunizations (MMWR Vol. 46/No.RR-18)
Participation in the direct deposit program within 30 days of employment as mandated per Florida Statute 110.113, 96-310, Laws of Florida
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
MAJOR DUTIES AND RESPONSIBILITIES:
Admissions
Checks patients in for the Women's Health Clinic, Adult Health Clinic, Pediatrics, and OB/GYN utilizing the HMS System.
Update the computer database with the current demographic and personal information i.e., name, DOB, phone number, address, and insurance information
Ensure that the proper documentation is obtained from the patient including:
Consent for Treatment forms
Consent for Health Vault
HIPPA forms
Driver's license
Social Security card
Insurance cards (if applicable)/verifies Advance Directive
Validates patient eligibility using FMMIS, and the HMO websites to ensure current doctor coverage.
Ensures proper forms and labeling are completed and sent into clinic.
Cashier
Uses the HMS system to record patient services from the encounter form
Bills patient according to their Eligibility
Collects monies as needed and enters tender and amount into HMS
Gives appropriate change if needed
Prints outpatient receipt for all refunds
Ensures that all encounter forms are entered into the HMS in real time completing by the close of business.
Completes deposit following Fiscal guidelines
Completes reconciliation report daily, recreating encounter form as needed
Takes all issues pertaining with the completion of the encounter form to the supervisor for follow up
Ensure the 3rd party bills are all sent to audit
Ensure all the UPC and Full Pay clients bills are filed and destroyed after 1 year, following the DOH policy
Other Clerical Duties
Runs all reports generated by HMS as needed
Answers all telephone and face-to-face inquires promptly and courteously, directing clients to appropriate areas
Submits timesheets in People First timely each pay period
Enters EARS into the HMS system within the 7-day period allotted
Reads and utilizes e-mail daily to ensure proper communication between supervisor and co-workers on work related issues
Works an adjustable schedule as needed to meet the needs of the organization
KNOWLEDGE, SKILLS, AND ABILITIES ESSENTIAL TO THE ROLE:
Basic knowledge of Microsoft Office applications, including MS Outlook, WORD and EXCEL
Proficiency in data entry and application of HMS client services system
Basic knowledge and application of office machines and equipment, including computer, copier, telephone, fax and credit card machines
Knowledge of health insurance programs for children, particularly Medicaid/Medipass, Medicaid HMO's and Universal Primary Care (Clinic Card) eligibility, enrollment and authorization processes.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (DOH) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Certain veterans and spouses of veterans deemed eligible will receive preference in employment by the state (applies only to Career Service (CS) positions).
PLEASE NOTE
All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida, Employment Application.
This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.
Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Sarasota
Nearest Secondary Market: Tampa
Agency: Department of Health
Working Title: SENIOR CLERK - 64004516
Position Number: 64004516
Salary: $24,500.06
Posting Closing Date: 11/26/2017
DESCRIPTION:
This is a clerical position within a clinical unit of the Florida Department of Health in Sarasota County. The incumbent shall report on time to work, ready to work at the appointed time. Presents with a positive attitude and presence. Displays excellent customer service skills in all interactions with internal or external customers. Follows all the DOH policies and takes responsibility to report incidents where policies were obviously violated. Stays focused on work and patient care.
Core Standards:
Work Products - Produces reports, correspondence, and other work products which meet the intended objectives, demonstrates professional competency, and reflect acceptable quality.
Teamwork and Cooperation -- Works cooperatively with others, keeps others informed of necessary and factual information; and works together as opposed to working separately. Facilitates the operation of a team of which he/she is part and fosters teamwork across work units.
Initiative -- Thinks ahead of the present to act on future needs and opportunities. Identifies problems, obstacles, or opportunities and takes action to address issues.
Commitment to Agency -- Strives to meet high standards through reducing the burden on those served, continually improving the business practices, producing results, and working to improve processes and promotes the mission and values of the department.
Relationships -- Develops and maintains effective working relations with others. Treats customers, the public, and staff with courtesy, respect, dignity, fairness, honesty, and presents a positive public image. Handles emotions of self and others well, maintains self-confidence, and controls emotional reactions.
Communication -- Communicates clearly, listens effectively; keeps others informed of necessary and factual information; deals effectively with conflict, and avoids negative gossip.
Technical Skills -- Demonstrates knowledge of methods, techniques, and skills required in own and/or related functions; applies specific methods, procedures, and techniques in functional area.
Dependability -- Reliable, completes assignments in a timely manner, follow through on assignments, and pulls his/her own weight; uses time effectively; acts independently.
Conceptual Skills -- Conceptualizes the organization relationship with other entities; understands organizational sub-unit relationships and dependencies; and acts accordingly.
Managing Change -- Initiates change effectively and adapts to necessary changes in operations; and has a positive attitude towards operational changes.
Problem Analysis/solving -- Analyzes problems comprehensively, make timely, practical decisions, understands cause-and-effect chains and relationships, and identifies possible solutions.
REQUIREMENTS:
Access to transportation
Selected immunizations (MMWR Vol. 46/No.RR-18)
Participation in the direct deposit program within 30 days of employment as mandated per Florida Statute 110.113, 96-310, Laws of Florida
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
MAJOR DUTIES AND RESPONSIBILITIES:
Admissions
Checks patients in for the Women's Health Clinic, Adult Health Clinic, Pediatrics, and OB/GYN utilizing the HMS System.
Update the computer database with the current demographic and personal information i.e., name, DOB, phone number, address, and insurance information
Ensure that the proper documentation is obtained from the patient including:
Consent for Treatment forms
Consent for Health Vault
HIPPA forms
Driver's license
Social Security card
Insurance cards (if applicable)/verifies Advance Directive
Validates patient eligibility using FMMIS, and the HMO websites to ensure current doctor coverage.
Ensures proper forms and labeling are completed and sent into clinic.
Cashier
Uses the HMS system to record patient services from the encounter form
Bills patient according to their Eligibility
Collects monies as needed and enters tender and amount into HMS
Gives appropriate change if needed
Prints outpatient receipt for all refunds
Ensures that all encounter forms are entered into the HMS in real time completing by the close of business.
Completes deposit following Fiscal guidelines
Completes reconciliation report daily, recreating encounter form as needed
Takes all issues pertaining with the completion of the encounter form to the supervisor for follow up
Ensure the 3rd party bills are all sent to audit
Ensure all the UPC and Full Pay clients bills are filed and destroyed after 1 year, following the DOH policy
Other Clerical Duties
Runs all reports generated by HMS as needed
Answers all telephone and face-to-face inquires promptly and courteously, directing clients to appropriate areas
Submits timesheets in People First timely each pay period
Enters EARS into the HMS system within the 7-day period allotted
Reads and utilizes e-mail daily to ensure proper communication between supervisor and co-workers on work related issues
Works an adjustable schedule as needed to meet the needs of the organization
KNOWLEDGE, SKILLS, AND ABILITIES ESSENTIAL TO THE ROLE:
Basic knowledge of Microsoft Office applications, including MS Outlook, WORD and EXCEL
Proficiency in data entry and application of HMS client services system
Basic knowledge and application of office machines and equipment, including computer, copier, telephone, fax and credit card machines
Knowledge of health insurance programs for children, particularly Medicaid/Medipass, Medicaid HMO's and Universal Primary Care (Clinic Card) eligibility, enrollment and authorization processes.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (DOH) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Certain veterans and spouses of veterans deemed eligible will receive preference in employment by the state (applies only to Career Service (CS) positions).
PLEASE NOTE
All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida, Employment Application.
This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.
Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Sarasota
Nearest Secondary Market: Tampa
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