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Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Irving, Texas 75062 Irving, Texas |
About this job
A Transportation company in Irving is looking for Customer Service Representative worker to help performs order entry and registration as well as the effective planning, organizing, and management for their transportation services.
Top 3 Skills
- Customer Service
- Computer Skills
- Data Entry
Job Description:
- Maintains accurate, timely, and thorough records in proprietary database * Manage Exceptions and reviews database for errors and correct * Performs routine data entry. This includes entering new orders and shipment information into computerized tracking systems and traces shipments with steamship lines, trucking vendors, railroads, and other suppliers and updates information into operations systems. * Troubleshoots and resolves exceptions and responds to escalation of service requests. * Performs typing, faxing, mail distribution, phone messaging, and other office related duties as required. * Scans and separates documents in Document Management System * Update schedule, logs and tasks daily
Qualifications
- High school diploma or equivalent (HSED), some college preferred. * 1 year of experience with increasing responsibilities in a similar or related industry * Position requires a high degree of problem solving capability and a component of customer service. * Basic MS Office (Word, Excel, Outlook) required, Advanced MS Office (SharePoint, Access, Outlook) preferred * Experience with 10 key by touch and typing speed of 35 WPM required * Communicates clearly with excellent verbal, written and listening skills * Ability to work as an individual contributor or as a valued participant in a team based environment * Demonstrated ability to maintain confidentiality, with tact and discretion * Positive, courteous, and customer service focused * Strong attention to detail with a high degree of accuracy with data entry
Pay and Hours
Pay: $15.00/hr.
- 9:00 AM - 6:00 PM 10:00 AM - 7:00 PM 11:00 AM - 8:00 PM 12:00 PM - 9:00 PM
Interested candidates can contact us at:
All Candidates must be willing to consent to a drug test and background check:
Shayla Taylor
Office: 214-414-2495
Email:
Address: 433 E Las Colinas blvd Suite #350, Irving, Tx, 75039
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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