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in Millersville, PA

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Hours Part-time, Full-time
Location 237 Manor Ave.
Millersville, Pennsylvania

About this job

 

Responsible for servicing automobiles and light trucks with a commitment to the Williams’ Way and the Mission of Jack Williams Tire Company by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

Retrieves customer vehicles into service area for service preparation.  Maintains advanced technical knowledge required to perform all repair and most diagnostic service work and state specific inspections in accordance with state, ASE and JWT standards.  Performs all tire servicing jobs to include mounting, dismounting, balancing, repairing and TPMS diagnosing.  Completes service related paperwork per JWT standards in an accurate manner.  Completes pre/post-test drives of all vehicles in accordance with company and DOT standards.  Ensures equipment is maintained and functional at all times by performing routine maintenance as needed.  Ensures work area is clean and orderly and meets JWT and safety standards.  Wears personal protective equipment in accordance with safety standards.  Maintains a professional image and demonstrates courteous behavior with customers and other team members.  Attends all required staff meetings, training seminars and maintains required certifications.  Maintains a flexible schedule to include weekend (Saturday's only), holiday and evening hours.  Performs other related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend instructions, procedural guides, policies and memos. Ability to effectively present information in one-on-one and small group situation to customers and other employees of the company.

Math Ability:

Ability to add, subtract, multiply, and divide using whole numbers.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of diagnostic computer systems and internet software.

Education/Experience:

No degree required; one to two years related experience and/or training; or equivalent combination of education and experience.

Skills:

Written Communication Skills, Technical Communication, Customer Service, Manual Dexterity Skills, Ability to stand for long periods of time, Team Relations, Multi-tasking, Professionalism

Certificates and Licenses:

Valid driver’s license.  State Inspection/Emission certificate & TIA certifications are desired, but if candidate does not have we will provide the training and ability to be certified.

Equipment:

Tire Lift, Tire Balancer, Tire Machine, Diagnostic tools/scanners, Various automotive power and hand tools, Alignment Equipment.