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in Lancaster, PA
PM Server Café 2400 - Part-time
Hours | Part-time |
---|---|
Location | 2400 Willow Street Pike Lancaster, Pennsylvania |
About this job
Summary
Provides excellent service in the Banquet Department with the highest standards of Food & Beverage
Service on all banquet functions. In so doing, it is expected that all functions will be directed toward providing excellent Guest Service.
Essential duties and responsibilities include the following:
- Interacts with Guests and Team Members in a positive, welcoming, and servant style.
- Reports to work on time, as scheduled, wears proper uniform, including black, non-slip shoes.
- Answers questions regarding food and service.
- Attends pre-function briefing.
- Completes any assigned work duties.
- Is able to read a Banquet Event Order and know how to complete setup and breakdown based on the information contained therein.
- Serves food and beverages.
- Set tables in assigned area including table complements cleaned & filled properly.
- Observes Guests and responds to any additional requests.
- Clears plates, refreshes beverages, and determine when meal has been completed.
- Assists in setting up buffet/breaks tables.
- Greets and services Guests as they arrive.
- Clears and resets tables as needed.
- Always notifies Team Leader before leaving the floor or banquet service area.
- Replenishes supplies in the pantry
- Employs”full hands in, full hands out” strategy to ensure efficiency.
- Follows “Clean as you go” policy.
- Returns supplies and equipment to proper storage areas.
- Due to the seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
- Performs other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Hilton Brand Training upon hire
RAMP Training preferred but will train
Serv Safe Certification preferred but will train
(DoubleTree Flexible Schedule PT)