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in Saint Petersburg, FL

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About this job

This New Business department supports their contact center; processing the banking transactions - including both the transactions with funds coming into the company, as well as the transactions with funds transferring out

Duties/Responsibilities:

  • Processing claims, working with customer's banking information (routing numbers, bank account numbers, etc)
  • Customer service: direct customer contact with both in-bound & out-bound customer calls to verify policy information, provide policy updates, etc. (Volume of calls will depend on the business demands)
  • Reviewing documents on-line for accuracy. searching for the possible inaccuracies within those documents
  • Updating documents with missing information: customer information, policy information, etc.
  • Research is required to confirm previous transactions
  • High volume data entry, working with tight time lines for project completion ("same day work to 3-4 day work projects")
  • Attention to detail on the work is critical - 100% accuracy standards are expected/required
  • Handling data entry work dealing with the customer's checking accounts, savings accounts, and payments
  • Review insurance policies, enter information regarding payments owed




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.