Housekeeping Supervisor - The Village at Breckenridge - Breckenridge Ski Resort - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

At Vail Resorts Hospitality, we affectionately refer to our housekeeping staff and rooms attendants as the "heart of the house!”  By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way.  We are looking to further enrich our talent in housekeeping!  We’re looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun in a spectacular mountain community.  If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Breckenridge as a Housekeeping Supervisor!

The Housekeeping Supervisor is in charge of the supervision of the cleaning of hotel guestrooms according to Vail Resorts standards by providing the highest level of quality and service for hotel guests. This position requires the anticipation of guests' needs, demonstrating sensitivity and responsiveness, and ensuring complete satisfaction. This position involves maintaining par levels of supplies for department, initiating departmental recognition programs and continual development and training opportunities for staff.

Esential Job Functions:

• Inspect guest rooms and public spaces to ensure compliance with cleanliness, maintenance and set-up standards, as well as to verify statuses
• Supervision, training/coaching, brand standard implementation, handling guest challenges with care and concern, and ensuring guest requests are fulfilled in a timely manner
• Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction
• Manage administrative functions in accordance with established standards
• Responsible to manage supplies including the inventory of all housekeeping items
• Responsible to assist in training, disciplining, and performance management for the housekeeping department
• As needed fulfill all job responsibilties expected of Room Attendants, Housepersons, and Public Areas attendants including all general cleaning functions accross the resort
• Supervising staff on the floor with inspections of rooms, linen closets, public space, and security of linen areas
• Respond to guest requests in a timely, friendly, and efficient manner.
• Responsible for making sure that the room attendants and housemen follow company policies and procedure

Qualifications:

• High school diploma. -required
• Previous housekeeping experience in hotels or condos. -preferred
• Previous supervisory experience. -preferred
• Experience on Microsoft applications (Word, Excel, Outlook). -required
• Basic computer skills. -required
• Must be able to communicate effectively in English, both written and verbal. -required
• Bi-lingual in English and Spanish. -preferred
• Able to lift up to 50 lbs. -required
• Able to stand for long periods of time and access all areas of the resort. -required

Plus there are some great perks new Vail Resorts Housekeeping Staff can enjoy!

• Complete training and orientation
• Unique benefits including free ski passes, free ski lessons, bonus program, retail and food discounts, health benefits

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 144995