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Business Centre Agent, Part-Time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Seattle, WA Seattle, Washington |
About this job
Business Centre Agent
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
* Consistently offer professional, engaging and friendly service
* Scheduling and arranging all appointments for the tenants at hotel outlets and establishments outside of the hotel
* Arranging hotel reservations at the Olympic and through the Friends and Family program
* Scheduling medical appointments for the clients of tenants in medical software
* Providing reminder calls for clients of tenants
* Entering client information and setting up medical charts for clients of tenants
* Copying and preparing declarations and other legal documents
* Answer 30 phone lines with tenant-specific greetings
* Prioritize all telephone calls and in-person external and internal visitors
* Handle all office administration duties such as mail, phones, photocopying, office supplies
* Log all incoming deliveries and incoming and outgoing certified mail
* Maintain positive tenant relations through continued communication
* Create all of the complimentary gift certificates for the hotel, including those requested from other departments and also on the AIRS website
* Create all of the paid gift certificates for the hotel, including contacting the purchaser, sending SecurePay information and processing credit cards.
* Prepare the monthly billing for tenants
* Managing the 12F Conference room calendar for tenants, internal and external guests, including arranging for food and beverage delivery, collecting billing information through SecurePay and processing credit cards
* Assist guests using the Business Center
* Maintain and upkeep of the Business Center
Qualifications:
* Previous experience is an asset
* High School Diploma
* Previous experience with Microsoft Suite required.
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
Visa Requirements: Must be eligible to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Hotel Overview: The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Summary of Responsibilities:
* Consistently offer professional, engaging and friendly service
* Scheduling and arranging all appointments for the tenants at hotel outlets and establishments outside of the hotel
* Arranging hotel reservations at the Olympic and through the Friends and Family program
* Scheduling medical appointments for the clients of tenants in medical software
* Providing reminder calls for clients of tenants
* Entering client information and setting up medical charts for clients of tenants
* Copying and preparing declarations and other legal documents
* Answer 30 phone lines with tenant-specific greetings
* Prioritize all telephone calls and in-person external and internal visitors
* Handle all office administration duties such as mail, phones, photocopying, office supplies
* Log all incoming deliveries and incoming and outgoing certified mail
* Maintain positive tenant relations through continued communication
* Create all of the complimentary gift certificates for the hotel, including those requested from other departments and also on the AIRS website
* Create all of the paid gift certificates for the hotel, including contacting the purchaser, sending SecurePay information and processing credit cards.
* Prepare the monthly billing for tenants
* Managing the 12F Conference room calendar for tenants, internal and external guests, including arranging for food and beverage delivery, collecting billing information through SecurePay and processing credit cards
* Assist guests using the Business Center
* Maintain and upkeep of the Business Center
Qualifications:
* Previous experience is an asset
* High School Diploma
* Previous experience with Microsoft Suite required.
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
Visa Requirements: Must be eligible to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
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