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in Costa Mesa, CA

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About this job

GENERAL SUMMARY: The Inside Sales position is responsible for selling appliance and/or plumbing product in company showrooms to customers by showing selections offered and working with customer to identify all brands and colors desired.

JOB RESPONSIBILITIES * Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits. * Qualifies client, quotes prices and credit terms and prepares sales orders by collecting and documenting all necessary information to assure customer expectations are met. * Achieves budgets for sales, margin and inclusions (delivery/installation and warranty) * Determines date of delivery based on customer provided information and project time line. * Accurately enters new customer data and other sales data for current customers into computer database. * Develops and maintains relationships with purchasing contacts. * Investigates and resolves customer problems with ordered product. * Attends trade shows and vendor sponsored training. * Identifies and contacts prospective customer opportunities, which may include work outside of the showroom with management approval for follow-up and/or site visits with client. * Stays current on product knowledge and trends.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
* High school diploma or GED equivalent required
* Associates degree (AA) or equivalent from two-year college or technical school desired
* Six months to one year related experience in appliance and/or plumbing sales
* Strong computer skills; MS Word, Excel and Outlook
* Excellent communication skills; negotiation skills

EEO EMPLOYER