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Hours Full-time, Part-time
Location Woodridge, IL
Woodridge, Illinois

About this job

Sr. Industrial Maintenance Technician - Chicago, IL

Join a team recognized for leadership, innovation and diversity

Work for Intelligrated, now a Honeywell company, and discover a career! The Industrial Maintenance Technician (Customer Service Technician, CST) will operate within our customer's facilities performing the maintenance function per the Intelligrated contract. The Industrial Maintenance Technician is critical to the smooth operation of our customer's distribution centers and will be required to perform troubleshooting, repair, and preventive maintenance of our customer's various material handling systems. The Customer Service Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks. The Customer Service Technician will represent Intelligrated on site and will also need to follow our customer's guidelines for general work practices outlined on site.

* Assists other Customer Service Technicians in the repair and maintenance of equipment

* Completes work orders, records, logs and other written or computer-based documents per established procedures

* Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop)

* Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup tool

* Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) per safety and quality procedures

* Troubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious

* Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting Guide

* Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues

* Provides information to the Customer Service Department and other members of management to enhance Customer Service success

* Follows up with customers and other departments to ensure issues have been resolved

* Participates in cleaning the conveyor systems and part cage as appropriate

* Maintains inventory of company supplied tools

* Completes appropriate paperwork in a timely manner

* Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement

* May be required to perform other duties as requested, directed or assigned

Sr. Level Includes:

* Serves as a Technical Trainer to the Customer Service Technician

* Takes the role of the CSS Site Supervisor on days required

Analyzes and troubleshoots recoccuring issues and creates an ROI to support the change

10 Perform troubleshooting 30 Equipment repair and cleaning 50 Preventive maintenance 10 Diagnose mechanical and electrical problems

YOU MUST HAVE

* High School diploma or GED is required

* 2-4 Mechanical troubleshooting and repair experience required, (Sr level 5+ yrs.)

* 2-4 Electrical troubleshooting and repair experience required, (Sr. level 5+ yrs.)

* MS Office skills (Word, Excel, PowerPoint and Outlook)

* Shift work may be required.

* Sr. level requires ability to travel extensively

WE VALUE

* Material handling experience in Conveyor, sortation, palletizers, and robotics is a plus.

* Controls Troubleshooting experience a plus

* Networking Troubleshooting experience a plus, but required for Sr. Level.

Nonexempt

Careers at Honeywell - Engineering

INCLUDES

* Extensive Travel Required

* 1st Shift

ADDITIONAL INFORMATION

* Job ID: HRD8911

* Category: Customer/Product Support

* Location: Woodridge, IL USA

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.