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Hours Full-time, Part-time
Location New York, NY
New York, New York

About this job

Join the Nation’s leading luxury brand for bath and kitchen as a Waterworks Kitchen Sales Consultant. The Kitchen Sales Consultant is accountable for driving, developing and maximizing the sales efforts for the Waterworks Kitchen brand in the local area. The right candidate will combine their expert kitchen/cabinetry design knowledge with a passion for sales and customer service to increase market share. Through outside marketing and partnering with Showroom Sales Consultants, the Kitchen Design Consultant will build strong relationships with architects, the design community, contractors as well as retail clients. This role will be the kitchen expert for the showroom; mentoring all showroom consultants on the kitchen sales process.

As a Waterworks brand ambassador, this role will model the Waterworks values of leadership, fearless sales strategies, a customer-centric approach, and a passion for Waterworks products.

True to Waterworks roots, we value and cultivate long-standing relationships with our clients and our associates. We work in a highly collaborative, creative environment that values each associate’s contribution toward delivering beautiful, innovative, luxury products while providing superior customer service. We offer our associates training on all three brands under the Waterworks umbrella, career growth opportunities, competitive salaries, bonus potential, and a comprehensive benefits package including 401k.

Responsibilities:
  • Drive sales efforts of the Waterworks Kitchen brand in the local area to ensure every opportunity is made to sell multiple rooms and multiple lines of business through partnership with showroom sales consultants
  • Meet quarterly sales targets
  • Build relationships with the design community through business development efforts
  • Partner with showroom sales team on client marketing activities
  • Act as kitchen expert for showroom, mentoring Sales Consultants on Waterworks kitchen sales process
  • Manage all kitchen projects from sales to completion ensuring a superior client experience
  • Provide kitchen design based on sales quote using 20/20 and or Autocad
  • Perform preliminary on-site client visit to confirm accurate project measurements
  • Attend on-site client installations to assure perfect project outcome including on site presence on delivery day
  • Ensure that all sales quotes and orders are entered timely and accurately, including capture of associated parties and ensuring T&C compliance.
  • Communicate clearly with internal and external clients to ensure timely and accurate delivery of product
  • Provide all necessary order and product information to client including pricing, specifications, installation guidelines, care and warranty
  • Partner with internal customers (General Managers, Sales Consultant, Client Services, and Product Support) to resolve client issues in timely manner and to client’s satisfaction
  • Stay current on product range and competitors’ offerings to represent the brand and product accurately & confidently
  • Use reference materials in showroom and on Intranet to provide solutions and make recommendations to clients
  • Model the Waterworks values within the showroom
Required Skills

Requirements:
  • 3-5 years of kitchen sales and design
  • Art/Interior Design education and/or experience
  • Experience with cabinetry; custom a plus
  • Previous inside sales /business development experience with strong client service focus
  • Familiar with local A&D community and clients
  • Solid knowledge of cabinetry construction and design planning
  • Strong project management, organizational skills, and ability to work within a team environment
  • Proficient in use of 2020 and/or Autocad
  • Strong persuasion skills and the ability to influence others
  • Exceptional communication and listening skills, with the ability to find connections between company’s products and client’s needs and to provide alternative solutions
  • Ability to connect with a team and mentor on kitchen sales process
  • Ability to travel to on site client locations on a regular basis
  • Interior Design, technical plumbing/building concepts knowledge
  • Experience working with high-end or luxury products preferred
  • Proficient in all Microsoft Office applications
  • Experience with JD Edwards a plus
Required Experience

Job Location
New York, NY