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Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Fontana, California 92335 Fontana, California |
About this job
Seeking a Customer Service Representative for a immediate need in Fontana, CA.
Job Duties:
- Assist customer with product questions, ordering, order tracking, complaints and problems
- Enter orders into system for billing and delivery
Prepare quotes and coordinate mailings of literature and samples - Retrieve needed information for credit department
- Issue credits or debits accurately when applicable
- Answer incoming calls
- Assist walk-in counter customers
- Categorize, file, and maintain ship ticket copies for audit purposes and file all customer records
- Print and distribute e-mailed customer purchase orders
- Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed
Minimal Qualifications:
- 2-3 years of customer service experience in a manufacturing or production environment
- Experience with processing orders, order tracking , and handling customer complaints
- Skilled in Microsoft Office suite
- Good organizational and problem solving skills
- Experience with multi-line phone system
- Attention to detail
If you meet the minimal qualifications please apply directly to the job posting.
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.