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Verified per hour
HIRING 21 Customer Service Agents - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Weston, Florida 33327 Weston, Florida |
About this job
HIRING 21 CALL CENTER REPS
Job Description
This position services to assist low-income Medicare beneficiaries enrolled in a contracted Managed Care Organization Medicare+Choice health plan, with the qualification and re-certification process for Medicare Savings Programs.The re-certification eam conducts telephonic outreach to remind, assist, and keep the members enrolled by either phone outreach and mailings. This outreach is performed before and around the member's re certification ate.
- Conducts telephonic outreach activities for members who need to re-certify and are eligible for the Medicare Savings Programs.
- May also need to contact the state to properly complete the re-certification process.
- Completes MSP renewal applications if needed for members.
- Ensure that applications are completely filled out and every question is answered correctly before the member submits it to the state.
- Must conduct proper and effective follow up to ensure state renewal applications are sent to the state in a timely manner.
Requirements
- 1 year Call Center Experience MANDATORY
- Excel skills, computer literate, strong communication skills
- MUST have HS Diploma/ GED from an accredited school
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.