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in Woodland Hills, CA

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About this job

TESTING:
Word 2010
Excel 2010
Typing
Alpha Numeric Data Entry

Need 45-50 WPM and 8000 KSPH

Job Description: Maintains accurate eligibility records for individuals and/or assigned employer groups.
Process all enrollments; plan changes, and disenrollment transactions
Reviews aging to determine delinquent accounts, membership reconciliation issues from premium issues.
Produces and distributes delinquent notices to members.
Provides daily support on incoming verbal or written correspondence enrollees regarding eligibility and processing status
Communicates policies, procedures and benefits to employees, enrolled members or, if applicable, employers.
Interacts with staff in other departments to clarify and resolve eligibility problems presented by members.
Provides cross training and back-up assistance to other enrollment groups.
Provides support within service operations as needed such as Membership Accounting.
Audits member notices for accuracy and turnaround time based on approved templates
Work Environment: working in a shared services department.




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.