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in Santa Cruz, CA

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Hours Full-time, Part-time
Location Santa Cruz, CA
Santa Cruz, California

About this job

RETAIL SALES ASSOCIATE:

Summary: The Retail Sales Associate - Airport Location is responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Supervisor or the Store Manager / Assistant Store Manager.

Essential Functions:* Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies* Administers all point of sale opening and closing procedures in accordance with corporate policy* Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind* Ensures that all customers receive receipts on all purchases* Communicates all merchandise needs or issues to appropriate supervisors* Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties* Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Customer service and cash handling experience preferred* Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers* Requires the ability to lift and/or move up to 40 lbs* Requires the ability to bend, twist, and stand to perform normal job functions* Experience in retail merchandise sales preferred.

JB.0.46.LN

Associated topics: client, client service, courtesy, customer service, customer service associate, customer service representative, sales, sales associate, seller, store associate