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Customer Service/Dispatcher - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dallas, TX Dallas, Texas |
About this job
Job DescriptionWe are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skillsCompany DescriptionOur Mission StatmentFirst Floors Carpet One s mission is to be the #1 flooring company in the DFW Metroplex. We will do this by providing our customers the most current and fashionable products for any surface, and by providing the best service in the industry. We are confident that our customers will enjoy our products for many years.First Floors Carpet One takes care of its business by the definition of Integrity. We choose to hold ourselves to a higher standard by having strong moral principles, being honest in all our dealings, and doing what is right.First Floors Carpet One is a second-generation family owned business. Our employees are a close-knit family who drive our success. Our mission is to provide our employees with secure jobs with industry leading benefits. First Floors Carpet One supports our Troops, First Responders and Veterans. We do this through our continued support for Building for Americans Bravest. Their mission is to provide the Troops, Veterans, and First Responders the support they need to live their lives with dignity and honor. We share this goal, and proudly support them in their mission.
Associated topics: agente de servicio al cliente, call center representative, customer care associate, customer care specialist, customer service, customer service representative, internship, representante de servicio al cliente, service, service agent