Hotel Valet Driver - Full-time / Part-time

Towne Park is America s premier parking services expert for the hospitality and healthcare industries. We are 13,000 teammates delivering specialized hospitality services to 750 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers.

Towne Park team members park people s cars thousands of times a day and night. However, parking cars or performing any of the many other services we offer is not what drives Towne Park. It is the reward of knowing we are making a positive difference for our clients, by making life easier and brighter for the guests, visitors, and patients we serve.

Job Description:

Effectively and efficiently park customer vehicles
Return customer vehicles upon request in a timely fashion
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor and willingness to help
Use and maintain equipment properly, including keeping equipment clean
Have the ability to work on your own with normal supervision
Observe safety precautions at all times
Perform all other duties as assigned
Job Requirements:
Demonstrate excellent interpersonal communication skills
Demonstrate proficiency in English -both verbally and written. (if applicable)
Experience in being a Valet Parking Attendant (preferred).
Able to perform physical activities such as running, lifting, and bending

Benefits / Perks (if applicable)
Full time and part time hourly positions available
Flexible work schedules (days, nights, overnight and weekend shifts)
Tipped position - tips are distributed daily
Uniforms provided
Growth and career opportunities (we promote from within)
Hiring Requirements
Job Details
Job ProfileJob Profile
GSA - Guest Service Associate

Job Families for Job ProfileJob Families for Job Profile
GSA

Associate Sub-TypeAssociate Sub-Type
Regular

Associate TypeAssociate Type
Employee
Time TypeTime Type
Part time
Compensation GradeCompensation Grade

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Primary LocationPrimary Location
1557 - The Nines Hotel

Primary Job Posting LocationPrimary Job Posting Location
1557 - The Nines Hotel

Additional LocationsAdditional Locations

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Additional Job Posting LocationsAdditional Job Posting Locations

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Scheduled Weekly HoursScheduled Weekly Hours
40
Work ShiftWork Shift

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Recruiting Start DateRecruiting Start Date
07/13/2017
Target Hire DateTarget Hire Date
07/24/2017
Target End DateTarget End Date
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Additional Information
Union Membership from Job ProfileUnion Membership from Job Profile

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Allowed Unions from Job ProfileAllowed Unions from Job Profile

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Job DescriptionJob Description
JOB SUMMARY
The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure.

DUTIES AND RESPONSIBILITIES
Guest Service

Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients
Acknowledges and greets customer within five feet with a professional and friendly demeanor
Uses guest last names during interactions
Uses salutation of the day and welcomes guests to the location
Practices proper Towne Park phone etiquette
Posts up in designated areas when not completing tasks
Runs at top speed to park and retrieve vehicles and drives slowly and cautiously
Assists guests with bell services and luggage storage as needed (when applicable)
Opens all vehicle and property doors for guests
Assists customers with directions, taxis, reservations and other inquiries
Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Delivers messages, items and/or guest amenities as requested
Transport guests to appropriate places that are approved by the location (when applicable)
Explains parking rates and retrieval procedures to guests upon arrival

QUALIFICATIONS
High school diploma or general education degree (GED); OR one (1) month related experience and/or training; OR equivalent combination of education and experience
Ability to operate a manual transmission is highly desirable
Perform parallel parking
Must have and maintain a valid drivers license and clean driving record
For insurance purposes, must be at least 18 years of age and be able to pass a criminal background and drug screen
Must complete the Wheelchair Safety Training course provided by Towne Park
If providing shuttle services, may be subject to additional requirements

JB.0.51.LN

Associated topics: cajero, contingent, garage attendant, hospital, lot, lot attendant, motor, overnight, sports, valet