deli manager

POSITION: MFG Deli Manager
DEPARTMENT: Deli
REPORTS TO: Sr. Manager MFG
Position Summary:
The Deli Department Manager is responsible for Overseeing and managing the day to day operations of a large scale Deli production facility on a 7 day operation ensuring the highest level quality of product and service provided by our associates, while supporting the policies, goal, and objectives of the company.
Recipe for Success-

• Directs, coordinates and manages all aspects of a daily production operation in food safety, quality control as well as packaging and resolves problems within span of control to the standards set by the company.
• Drive productivity completion rates and actions to successful conclusion on a daily/weekly basis.
• Manage daily staff schedule in accordance to budget and/or business needs by utilizing the staffing model designed by department (where necessary).
• Resolve employee grievances and concerns and will partner with HR on high level investigations.
• Identify, interview and train talent for the department including but not limited to coaching, training, scheduling, disciplinary functions and execute matrixes and standards of continued excellence.
• Ensure follow through and compliance with: Food Safety, GMPs, HACCP, Safety Compliance and FDs policies.
• Guide, Direct and Motivate staff around performance management and labor planning.
• Be a change agent; working with team on identifying areas of improvement, implementing new processes and documenting them accordingly with the partnership of Sr. Mgmt.
• Oversee usage and handling of all equipment and machinery used in the department; including safety, driving PMs and report all issues immediately.
• Support and participate various company projects, initiatives and programs as needed.

Key ingredients

• High School diploma/ and or equivalent and demonstrated capability to perform job responsibilities through previous work experience and education
• 5 plus years of deli production in a managerial position required
• Previous deli production/slicing or manufacturing experience
• English Required Bilingual preferred in English and Spanish.

Add dash of

• Strong Quality Control and Process Skills.
• Knowledge of Microsoft Office, including Outlook, Excel, and Word.
• Knowledge of production systems software and ability to learn tasks related to work in SAP.
• Effective time management and prioritization skills, multi-tasking skills in a fast paced environment.
• Proven ability to lead, train and develop a team.
• Strong communication skills both written and oral with staff, peers and senior management.
• Ability delegate/execute precise instructions and follow-up with cross-departmental communications.
• Knowledge of deli products and slicing methods, techniques, and quality standards.
• Knowledge of deli production processes, materials and production equipment.
• Principles and procedures of interviewing, selection and training techniques.
• Active Learning, Listening Skills and Critical Thinking Skills to find effective solutions for problems that arise.
• Ability to manage, motivate and lead during periods of change and disruption.
• Ability to counsel and discipline in a positive change behavior atmosphere.
• Deli product & production knowledge, sanitation, GMPs, food safety knowledge and HACCP a plus.
• USDA food manufacturing experience a plus.
• Able to work a flexible schedule/ Cover various shifts.
• Work in a cold environment.
• Able to lift up to 50lbs.

WARNING: Our food is processed in a facility that does not contain people who are toxic, rude, disrespectful, arrogant, egotistical, self-promoting, inconsiderate, or mean-spirited.
About FreshDirect:
FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the greater D.C. metropolitan area. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. In 2016, FreshDirect expanded its portfolio in NYC with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of fresh food, alcohol, and essentialsall delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Long Island City, NY. For more information, visit or
Our company aspires to be a valued corporate partner in all communities in which it serves, and works extensively with dozens of charitable and community partners.
Why choose FreshDirect?
We are an innovative Food Technology company offering an environment where you can grow a career and feed your future and have fun while doing it! Great people deserve great benefits and we go above and beyond!
Wait, theres more! Check out our #workperks:
Working here is pretty much as cool as youd imagine - lots of food, lots of energy, and a whole lot of happy hours.

• Flexible and generous PTO plan
• 20% discount on FreshDirect and FoodKick plus an employee at-cost food program (FD Market)
• Thirsty Thursdays, book club, monthly birthday breakfasts, and other happy hours