AR Specialist - Full-time

Vista Higher Learning

AR Specialist

We're looking for a motivated and experienced Accounts Receivable Specialist to join our tight-knit and collaborative Accounting team. In this role you will be charged with handling all collection related issues for our customers, account reconciliations and cash applications as well supporting the AR Manager with special projects, as they arise. In this capacity, you will rely on your notable communication skills and exceptional attention to detail to proactively contact, follow-up on, research, reconcile and resolve and track any billing discrepancies and or collection issues.   Our ideal candidate enjoys working directly with customers, displays a high aptitude for effectively prioritizing and solving problems and comfortable working in a high volume fast paced environment with an emphasis on accuracy and timeliness.

Duties and Responsibilities:

• Responsible for assigned accounts and A/R/Collections management including:
• Reconcile and resolve all discrepancies between VHL activity posted to the respective accounts.
• During busy periods, assist with the processing of web & standard returns into Great Plains based on customer remittances and reconcile returns to approved paperwork from the warehouse & Customer Service on a timely basis.  Calculate and invoice re-stocking fees where applicable.
• Actively make outbound collections calls and follow-up with e-mail messages in order to collect past due payments in a pro-active manner
• Answer and address customer inquiries and issues in a timely fashion
• Document client communications and subsequent actions, maintaining a continuously updated tracking system within the Collections Module of Great Plains.
• Post cash receipts and necessary adjustments and postings daily
• Nurture and maintain positive customer relationships
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
• Assist in making bank deposits and credit card processing.
• Implement and maintain systems, procedures and policies, primarily for accounts receivable functions, to ensure adherence to company guidelines.
• Provide accounting assistance to the AR Team Leader and respond to financial questions/concerns to meet business needs.
• Assist with other projects as needed, including year-end audit.

Required Skills, Knowledge, and Experience:

• Bachelor’s degree in Accounting or related field
• 3-5 years of professional experience in an Accounting role with strong AR and reconciliation experience
• Solid working knowledge of MS Office suite (especially comfortable working with Excel)
• SAP systems experience (prior experience with Great Plains a strong plus)
• Excellent communication skills including a high degree of comfort working with clients over the phone and making outbound calls
• A Customer Centric approach
• A high degree of diligence, fastidious attention to detail and professionalism; solid work ethic
• Strong analytical thinking skills

Why join us?  We at Vista Higher Learning are proud to say that we’re not just another publisher. We’re the leading specialized language publisher for U.S. and Canadian higher education and secondary school markets whose first-hand knowledge of languages and diverse cultures sets us apart from other publishers.  We’re passionate about developing educational materials that incorporate authenticity and culture. We bring a fresh new approach to teaching languages by integrating technology, design, content, and pedagogy to make learning easier, more practical, and more rewarding. With current programs in Spanish, French, Italian and German Vista Higher Learning is committed to helping people communicate across languages and cultures.

Our benefits package includes life/health/dental/vision insurance, 401(k), educational assistance, commuter pass subsidies, PTO and paid holidays.  Plus we offer all sorts of fun perks such as monthly chair massages, company lunches, onsite cardio, and strength training classes and much more!

Vista Higher Learning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, and/or protected veteran status or other characteristics protected by applicable law.